Innovation & Technology

From a system of record – to a system of understanding

Ensuring that the right information is available in the right process, and gaining valuable insights from this information are key criteria for a company’s long-term success. Stefan Zeitzen, Managing Director of the SER Group, talks about how ECM and SAP combined make this possible.

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| Stefan Zeitzen

 Customer Stories & Use Cases

5 signs that it’s time to eliminate information silos

Searching for information in different applications is not only time-consuming – it also makes it hard to get an overview of business processes. Here are five signs that it’s time to eliminate information silos and connect content for greater productivity.

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 Innovation & Technology

What is the Forrester Wave™ and how does it help you?

The analysts at Forrester Research publish Wave reports on a regular basis. But what is the Wave? And how can it help you to create a vendor shortlist? In this blog article, we answer these questions and provide our key takeaways from the 2021 Wave for Content Platforms.

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| Julia Pedak

 Innovation & Technology

Digital process re-engineering: Rethinking the relationship with content

True digital process transformation and its aims – cost-efficiency, compliance, better service, adaptability, etc. – can only succeed if an organization is also able to effectively integrate processes and supporting content, says SER Group CTO Gregor Joeris.

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| Dr. Gregor Joeris

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