Customer Stories & Use Cases

Lessons in digital change from ECM experts

Digital change is not just an IT topic. How well you prepare your employees for such an organizational change will determine its success. SER’s ECM project leaders share their insights into change management approaches and measures that have proven effective with our customers.

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| Maureen Cueppers

 Customer Stories & Use Cases

Delvag gains employee buy-in for digitalization

Digitalized processes is key for the insurance provider Delvag, but employee acceptance of the new solutions and way of working is equally crucial. Learn about the insurer builds employee buy-in and strengthens digital fitness with ECM and a smart change management approach.

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| Julia Pedak

 Customer Stories & Use Cases

Change management: The path to successful digitalization

How did Europe’s leading hydraulics specialist manage to get employee backing for a major overhaul in the way they work? Nina Orywal, HR Manager at HANSA-FLEX, spoke with us about the role of change management in digitalization projects.

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| Julia Pedak

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