The analysts at Forrester Research publish Wave reports on a regular basis. But what are the Wave reports? How do you read them? And how do they help you to create a shortlist of possible ECM vendors? Read on to find out.
Deutsche Bahn has been working with SER on its digitalization for nearly a decade. Its BCM platform based on Doxis4 has now been migrated to the cloud, opening a path for automated processes and customer-centric applications.
Digital initiatives are a top priority for CIOs this year. Yet how do they achieve so-called “innovation effectiveness”? SER’s Morad Rhlid wants CIOs to stop focusing on microservices and to realize that content service platforms are pivotal for success.