True digital process transformation and its aims – cost-efficiency, compliance, better service, adaptability, etc. – can only succeed if an organization is also able to effectively integrate processes and supporting content, says SER Group CTO Gregor Joeris.
In 2020, digitalization took on a whole new urgency for companies seeking ways to quickly enable remote work and processes. As you forge digital initiatives for 2021, take a look at what inspired & helped our readers the most in 2020.
Digitalized processes is key for the insurance provider Delvag, but employee acceptance of the new solutions and way of working is equally crucial. Learn about the insurer builds employee buy-in and strengthens digital fitness with ECM and a smart change management approach.
What do you want to achieve in 2020? As you hone your plans and targets, why not take a look at the best practices of other companies and the insights of experts? Check out the blog posts that resonated most our readers in 2019.
Insurance provider DEVK covers 13 million different perils and processes over 2,000 claims a day. All of which involves countless documents. Learn how DEVK boosted efficiency, speed and customer service with Doxis4 for DMS and more.
People who always have to take center stage are frowned upon in society. In the SAP Community, many are wondering if SAP invariably has to take center stage or if other systems like enterprise content management (ECM) can also have a leading role.