Stadtwerke Frankenthal GmbH: Launch of customer and household connection records

Best Practice

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Logo: Stadtwerke Frankenthal GmbH

The electronic archive of the Frankenthal public utilities company had become outdated. It no longer met the performance and usability requirements and did not offer any DMS/ECM functions. For these reasons, the energy supplier sought a company-wide ECM solution to replace the legacy archive. It needed a solution with ECM functions (BPM and eRecords) that could communicate with the ERP system via interfaces.

In our short best practices, read all about the successful collaboration between Stadtwerke Frankenthal GmbH and SER.

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