Customer Story: Delvag

Digital claims settlements

Delvag: Digital claims settlements

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Transparent & fast settlements

In the past, the claims settlement process at Delvag was partly paper-based, partly electronic — and very manual. Today, the Lufthansa insurance provider uses digital processes with Doxis4. Not only does this deliver measurable efficiency gains in claims handling, but the insurer is also able to continually extend the platform thanks to its flexible structure.

In our case study, you learn

  • Which challenges are inherent in manual claims processing
  • How Delvag benefits from digital processes
  • Why employees in claims settlement particularly enjoy working with eFiles & digital workflows
  • How Delvag is rolling out Doxis4 company-wide