Customer Story: DEVK

Process-centric DMS for happy customers

DEVK: Process-centric DMS

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Strategic target: Best service

Applications, policies, damage claims: DEVK processes them all digitally — from the moment they arrive in the inbox — to guarantee the fastest possible service. Doxis4 provides the basis. Automated processes, cross-location claims settlement and case processing, and a shared basis of information that is always up to date ensure efficient insurance processes that are appreciated by employees and customers alike.

In our case study, you learn

  • How Doxis4 manages processes across locations & divisions
  • Why Doxis4 & SAP Claims Management provide a 360° view of policyholders
  • How sensitive policyholder data is demonstrably protected
  • Why & how DEVK is continually extending the Doxis4 platform