Customer Story: DEVK

Process-centric insurance management

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Expedited claims processing

The number one strategic target of DEVK is first-class customer service. This is only possible with fast and transparent application, policy and damage-claim processing. That's why the insurer uses Doxis4 to manage tasks and documents across multiple locations and departments — even in the integrated customer portal.

In our case study, you learn

Why expedited insurance processes are of strategic importance for DEVK
How the insurer achieves this goal using the Doxis4 ECM platform
Across which divisions DEVK deploys Doxis4 to decentrally manage documents & tasks
How to ensure a successful customer dialog via Doxis4 & the customer portal