Customer Story: FCA Bank

Digital processes in automotive financing

FCA Bank: Digital processes in automotive financing

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Customers & dealers at a glance

At FCA Bank, the customer service, dealer financing, receivables management and legal teams all work with Doxis4. Today, employees could no longer imagine life without the digital cross-area processes and 360° view of information the ECM platform provides. The bank is working closely with SER to implement its own solution ideas on the extendible Doxis4 platform in the future.

In our case study, you learn

  • How Doxis4 expedites & enhances retail banking processes & quality
  • How digital financing processes benefit the entire bank
  • Which DMS functions employees enjoy working with the most
  • How Doxis4 & SAP integrate seamlessly & ensure an end-to-end flow of information