Customer Story: GEFA BANK

Digital case processing in sales financing

GEFA BANK: Digital case processing in sales financing

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Core business goes digital

Sales financing involves a huge number of applications, contracts, invoices and other documents. At GEFA BANK, all this information is managed efficiently and transparently with Doxis4. The bank digitalizes case processing in its core business using the ECM platform, thus creating a uniform basis of information that employees can access when dealing with customer inquiries — for faster response times.

In our case study, you learn

  • Why Doxis4 is one of the most important applications in GEFA's core business
  • How digital business partner & contract files benefit customer service
  • How the bank transparently & efficiently manages workflows
  • Which regulatory requirements GEFA BANK fulfills with Doxis4