Customer Story: Raiffeisen Bank International, Poland

Archive migration with zero downtime

Raiffeisen Bank International, Poland: Archive migration with zero downtime

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Four months from start to finish

Raiffeisen Bank International in Poland faced a huge challenge: It wanted to migrate customer documents and data quickly, securely and compliantly from its legacy archive to a new system — but with zero downtime. Importantly, the customer service team could not be impeded by the lack of access to documents. SER made it possible: In just four months, the archive was migrated in the background while operations continued as normal.

In our case study, you learn

  • Why Raiffeisen Bank International in Poland had to phase out its legacy archive
  • How the bank migrated to Doxis4 quickly & securely
  • How employees were able to use the new Doxis4 archive with minimal training
  • Why Raiffeisen Bank in Poland uses SER to pursue its ongoing digital transformation strategy