Customer Story: Sunrise Communications
Best customer service thanks to company-wide ECM
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Sunrise serves over three million customers. With so many customers, the document volume is likewise high. Responding to inquiries and processing contracts swiftly means employees in Switzerland all need access to up-to-date information — in not one but three languages. That's why Switzerland's largest private telecommunications provider has launched an ECM platform for company-wide digital information and process management — Doxis4.