Customer Story: Sunrise Communications

Company-wide information management

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Customer service benefits

Sunrise Communications AG is the largest private telecommunications provider in Switzerland. Serving millions of customers generates 30,000 documents every single day. Finding the right information from this mass and responding quickly to customer inquiries regarding contracts and invoices is essential — and easy, with Doxis4. Sunrises uses the ECM platform company-wide and improves collaboration across all sites.

In our case study, you learn

How customer service at Sunrise has improved thanks to Doxis4
How Sunrise uses ECM for multilingual collaboration
How the company demonstrably fulfills compliance requirements
Why the IT team at Sunrise particularly enjoys working with the Doxis4 ECM platform