With Doxis4 our processes are much faster than before and we can respond to customers and suppliers quicker than ever.
Ingo Köster, Head of IT Application Management, Westfalen Group
Strengthen customer loyalty and boost revenue
Whether shopping online or in brick-and-mortar stores, customers today expect fast, expert service. Without it, they are quick to turn to competitors. With Doxis4 you keep customers fully informed about the status of their orders and deliveries at all times — via digital services, for instance. You digitally manage and work on all documents relating to customers, goods, staff and suppliers, and automate relevant processes both within and across any number of sites and stores. Product quality is seamlessly documented with Doxis4 and customer data stays verifiably protected. The result: Products and services that appeal to customers and boost revenue.
Our employees can no longer imagine working with paper files and folders.
Thomas Steiner, ECM project lead in the Organization department, EDEKA Nord
ECM solutions for retail
Our goal was to shorten the invoice processing time and to have a more efficient and audit-proof structure. We achieved this thanks to SER. A real win for the company and, most of all, for the employees.
Gundolf Hallmann, Area Manager of Finance and Accounting, bofrost* Dienstleistungs GmbH & Co. KG
Documented compliance for confidence in all liability issues
Is your customer data correctly protected? Do you comply with health and safety, storage, and hygiene regulations? Doxis4 documents that all sites have been informed about and conform to the relevant requirements. You archive all proof of compliance in an audit-proof way — the numerous Doxis4 certifications are testimony to this.
- Protect customer data in accordance with the EU GDPR
- Document your product and supplier quality
- Archive documents and logs in line with audit requirements
Find out more about Doxis4 in practice:
Expedited invoice processing and compliance with discount deadlines at bofrost*
How Westfalen Group's customer portal delivers 24/7 customer service
End-to-end procurement processes with Doxis4 & SAP
Process & document management across all retail stores
How can we help?
Discover with us how Doxis4 can help you meet your goals.
Would you like to learn more about Doxis4 for retail? Schedule your personal live demo of Doxis4 or arrange for us to visit your company to show you its potential live and up close. We look forward to hearing from you!