Electronic inbound mail with Doxis4

Increase revenue

Forward your inbound mail to the right person faster and enhance order processing efficiency.

React faster

Respond to service cases, customer inquiries and supplier offers without idle periods and transportation times.

Save resources

Automate labor-intensive tasks like sorting, classifying and distributing inbound mail.

I have quick access to all the important information. In the past, I had to pick up new mail three times a day at the team management office. I now receive it conveniently in my electronic mailbox. Such a great solution!

Sascha Hülskötter, LWL State Youth Welfare Office, Westphalia

Boost productivity

Automatically assign invoices, service cases, orders and contracts to the right person for further work.

Improve service

Immediately respond to customer requests and handle inquiries faster and more efficiently.

Make work easier

Let Doxis4 automatically assign your inbound documents to the correct eFiles, processes and business partners.

Uniform processes

Combine inbound documents and emails — regardless of format and channel — in a single process for further work.

Enhance quality

Automatically catch errors in addresses or form fields and directly flag them for correction.

Document compliance

From receipt to archiving, all document and email processing steps are traceable and fully documented for future reference.

These companies are already digitalizing inbound mail using Doxis4


Greater success, fewer resources

Respond faster to customer inquiries, optimize your employees' workloads and improve process efficiency — with Doxis4 you create the basis for end-to-end digital processes company-wide. Centralize your inbound mail across all channels in a single, standardized process. The intelligent inbound mail processing function automatically distributes your mail directly to the responsible employees, triggers the relevant downstream workflows and archives all documents in an audit-proof manner. Waiting and transport times are eliminated, and manual distribution becomes a thing of the past. Case processing can begin immediately — boosting not only employee productivity, but also customer satisfaction and, ultimately, your revenues.

First-class service does not wait! With Doxis4 you manage inbound mail digitally from the start. The software provides your basis for efficient processes — and end-to-end digitalization. INpostTELLIGENZ from Doxis4 centralizes all inbound channels: paper mail, emails, online forms, applications and much more: The intelligent inbound mail processing function distributes all mail directly and spreads the load evenly among your employees. Doxis4 identifies experts, finds back-up should someone be absent and triggers the relevant workflows. Waiting and transport times are eliminated, and all processes and the relevant documents are archived in an audit-proof manner.

Case study

The digital workbasket was immediately well received by everyone. The time and resources spent on mail distribution has dropped by 75%.

Alexander Erpenbach, Head of the Policy Department for the divisions Property, Liability, Accident, Automotive Insurance and Customer Center Service, DEVK

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In a live demo or at your place of business.
 

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Start your digital transformation here

If you want to implement digital processes, there's no better place to start than with digital documents. With Doxis4, inbound mail is digitized immediately upon arrival to create the basis for digital downstream processes, such as invoice processing, application processing and contract management. It's the ideal starting point for streamlining business processes across your entire company and boost productivity. You can work on all documents and processes digitally from end to end and easily document and prove compliance with standards including the EU GDPR and records management.

First-class service does not wait! With Doxis4 you manage inbound mail digitally from the start. The software provides your basis for efficient processes — and end-to-end digitalization. INpostTELLIGENZ from Doxis4 centralizes all inbound channels: paper mail, emails, online forms, applications and much more: The intelligent inbound mail processing function distributes all mail directly and spreads the load evenly among your employees. Doxis4 identifies experts, finds back-up should someone be absent and triggers the relevant workflows. Waiting and transport times are eliminated, and all processes and the relevant documents are archived in an audit-proof manner.

Find out more about digital inbound mail in practice:

Inbound mail distributed faster: How Delvag sped up claims processing

Read Customer Story

How Aareal Bank secures early payment discounts with faster mail distribution

Read Customer Story

Electronic inbound mail processing at the global hub Fraport

Read Customer Story

How DEGES simplifies & advances collaboration using digital mail distribution

Read Customer Story

We want to be using as little paper as possible in the new building while speeding up inbound mail processes. Doxis4 is the ideal solution.

Martin Mermolja, Senior System Administrator Customer Management, Sunrise Communications AG

Inbound mail processing with Doxis4

  • Uniform processing of various inbound formats in one process (paper & electronic documents)
  • Intelligent, self-learning technologies for classification, extraction & validation
  • Highly scalable to handle increasing document throughput
  • Supports wide range of scan scenarios: centrally, at distributed locations, in the shared service center & many more
  • Extendible to become a company-wide ECM platform
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How can we help?

Discover with us how Doxis4 can help you meet your goals.

Would you like to learn more about digital inbound mail? Schedule your personal live demo of Doxis4 or arrange for us to visit your company to show you its potential live and up close. We look forward to hearing from you!