Cognitive services:
AI & machine learning on the Doxis4 platform
These companies already work with Doxis4 business process management solutions
Shed light on the darkness
With every business process, every customer contact and every negotiation with business partners, the amount of data and information in your company grows. Like an iceberg, however, a large part of it disappears under the surface — over 80%, experts say. Information and insights are buried as dark data. With the integrated cognitive services of Doxis4, you can tap this wealth of information — and harness it for intelligent information management and business process digitalization.

Product video

Intelligent processes for banks
For banks and financial service providers, customer service excellence is crucial to staying ahead of the competition. Enhancing process efficiency is key to making this a reality. This calls for intelligent processes that automatically assign information to the right business context, processor and process. Watch our video to find out how Doxis4 Cognitive Services give you the tools you need.
Watch videoBest practice
Read nowDoxis4 is a system that offers users multiple functionalities for digitizing and digitalizing their work and realizing huge efficiency gains. The centralized platform is great for our IT team, as it pares down maintenance and upkeep to just one system.
Ivonne Berger, DIAS & Doxis4 project lead, Aktion Mensch e.V.


We develop software for people, therefore it is our goal to automate routine tasks and to help people in their daily work with intelligent tools. To make this happen, we are constantly adding cutting-edge technologies to our cognitive services. Our many years of experience with machine learning for content and processes pay off here.
Dr. Gregor Joeris, CTO of the SER Group
Intelligent to the core
Doxis4 is the first content services platform that has cognitive services at the core of the platform — making all applications running on the Doxis4 platform more intelligent. These services combine the latest AI technologies with proven methods for classification & extraction, text mining in unstructured documents, and for text analyses.
With the Doxis4 AutoML technology, data scientists work more efficiently and companies benefit from AI without the need for in-house experts. Doxis4 Cognitive Services are based on the experience and know-how of four generations of machine learning in document management, enterprise content management and business process management.

White paper

Content analytics in an enterprise context
With the flood of news about artificial intelligence, it’s hard to understand which content analytics methods even make sense in an enterprise context. In this white paper, you’ll find out which approaches will enable you to reach your goals quickly and efficiently.
Read nowWhere are Doxis4 Cognitive Services applied?
AI/ML-based content analytics open up countless use cases, e.g.:
Discover Doxis4!
In addition to enhancing all Doxis4 services and their applications, Doxis4 Cognitive Services also build on the strengths of the ECM platform: electronic files place documents into their business context, automated workflows guide them throughout the company, DMS makes it easier to work on documents in a traceable way, and so much more. This forms the foundation for company-wide digitalization!
Highest product scores in 2 of 5 use cases in the Gartner 2020 Critical Capabilities for Content Services Platforms*
The Critical Capabilities analysis gives a deep dive into 18 vendor products and how well they support use cases related to content, productivity and security. The SER Group was scored in the highest 4 of all use cases. Read the full report for complete details.
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Contact us! We are happy to answer your questions about Doxis4 enterprise content management.
Would you like to experience Doxis4 firsthand? We would be pleased to give you a live demonstration.
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