The SER management team
A high level expertise from decades of experience and an innovative spirit — this is what the SER Group stands for. Meet the people who are empowering you to successfully make the jump into the digital future.
Holding Management Team
Sven Oliver BehrendtManaging Director, Holding
Sven Oliver Behrendt is the Chief Operating Officer and a Managing Director of SERgroup Holding International GmbH. He is also a Managing Director of SER Solutions Deutschland GmbH, SER Solutions Schweiz AG and SER eGovernment Europe GmbH.
Originally from Hamburg, Germany, Behrendt started his career with SER in 1992. He was one of the founding members of the Hamburg office and built its Professional Services team. For more than 25 years now, he has been bringing his extensive experience and passion for ECM into countless strategic projects to help customers develop innovatively and to establish partnerships across a diverse range of industries.
Dr. Gregor JoerisManaging Director, Holding
In addition to his role as a Managing Director of SERgroup Holding International GmbH, Dr. Gregor Joeris is also the innovative mind behind SER's technologies & products.
Dr. Joeris studied Computer Science at RWTH Aachen University and received his PhD in Bremen, Germany. As the Chief Technology Officer and a Managing Director of SER Software Technology GmbH, Dr. Joeris is responsible for the design and further development of SER's flagship product Doxis4.
Kurt-Werner SikoraManaging Director, Holding
Kurt-Werner Sikora is a Managing Director of SERgroup Holding International and spokesperson of the Management Board. He is also a Managing Director of SER Solutions Deutschland GmbH and many of SER's subsidiaries. For more than 30 years now, Sikora has been a member of SER's management team.
Over the course of his career, Kurt-Werner Sikora has gained deep experience in diverse management positions at large companies in the sectors of publishing, banking and services. He spent longer periods of time abroad, for example, in Saudi Arabia and the Republic of Sudan, where he worked in appraisal and controlling functions. Since the mid-1980s, Sikora has dedicated his career almost exclusively to the world of IT. He has degrees in both Economics and Law.
Johannes BreuersManaging Director, Holding
As a Managing Director of SERgroup Holding International and SER Solutions Deutschland GmbH, Johannes Breuers has been deftly handling the financial aspects of SER for more than a decade now. As the Chief Financial Officer, he is responsible for finances, controlling and both domestic and Group annual reports for SER.
Johannes Breuers has been crazy about numbers for a long time now: After completing an apprenticeship in banking, he studied Business Management and Economics and then went on to become a certified tax advisor and chartered accountant.
Stefan ZeitzenManaging Director, Holding
Stefan Zeitzen is a sales specialist with extensive international experience. As the Chief Sales Officer of the SER Group, he spearheads the further development of the Group’s sales, presales and marketing activities on a global scale. A native of the German Rhine region, Zeitzen’s primary focuses are on boosting software revenue and SaaS business.
Zeitzen, who is trained in information electronics and loves scuba diving, places great value in staying in close contact with SER’s customers and employees. Through these exchanges, he finds inspiration and develops new ways to drive the SER Group’s business growth. As a strategist and a person of action, Zeitzen is deeply invested in turning ideas into reality and achieving measurable success.
Klaus EulenbachManaging Director
Klaus Eulenbach is a Managing Director of SER Software Technology GmbH, Doxis4 Cloud & Storage Services GmbH & S.E.R. Solutions Polska Sp. z o.o.
Eulenbach, with a degree in Computer Science, has been devoted to driving the SER Group's software development and quality assurance for over 25 years now — from the early years of electronic archiving to document and workflow management, leading into the current Doxis4 ECM platform.
Stefan GirmannVice President, Professional Services
Stefan Girmann is the Vice President of Professional Services DACH and leads SER's Frankfurt/Main branch.
Girmann holds a degree in Computer Science from the University of Koblenz-Landau in Germany and Montana State University in the US. He has played a key role in SER's project business for 20 years now. His ECM expertise has helped countless customers from the banking sector to achieve digitalization success.
Jair GodschalkVice President, Sales
Jair Godschalk is a Vice President of Sales in Germany, Austria and Switzerland. Godschalk has worked over 20 years in ECM projects in diverse industries and business areas. He utilizes his expertise to help companies in their decision-making and ECM implementations.
In his early years while working at his family's software company, Jair Godschalk, who was born in the Netherlands, was already enthusiastic about getting people excited about digital solutions. Throughout his career, Godschalk has held a wide variety of positions and responsibilities in which he’s demonstrated his passion for customer satisfaction: in sales, international project management, professional services, product management and development. As the Head of the SER branches in Stuttgart and Munich in Germany, he strives to provide his team an environment where they can continuously grow and learn. In his private life, he is also a digital enthusiast.
Thorsten SchneiderVice President, Sales
Thorsten Schneider is responsible for Sales in Germany, Austria and Switzerland and leads existing customer and key account sales. As a Vice President of Sales, he continuously optimizes sales structures throughout the German-speaking market and sales processes inside and outside of the SER Group. Schneider has made it his goal to further grow the SER Group’s key account organization.
After completing his Engineering degree in Muenster, Germany and at California State University, Fresno, he worked for over 20 years in account & field sales management in Germany, Austria and Switzerland. In addition to an interest in topics like automation, cloud computing and SaaS, Schneider is also a sports enthusiast: He is particularly passionate about sailing — but also loves diving and playing soccer.
Philipp GunzerVice President, Customer & Managed Services
Philipp Gunzer is the Vice President of Customer & Managed Services in Germany, Austria and Switzerland and leads the SER branch in Bonn. Customer satisfaction is his highest priority, which is why he has made it his mission to ensure consistently high service quality Group-wide in every region and to offer SER’s customers customized services. To achieve this, Gunzer is focused on expanding the Group’s service teams and the managed service area.
With a degree in Computer Science and many years of experience in operative business — over 20 of which have been with SER — he is very familiar with the needs and requirements of SER’s customers. He gained his ECM expertise in various management positions, for example, in senior management in the IT sector, in software and IT solution design and development and in IT consulting and project management.
Morad RhlidManaging Director
Morad Rhlid is a Managing Director of SER Solutions International GmbH, where he is responsible for the strategic and operative business development. His international sales and marketing activities for Doxis4 focus on Europe (excluding German-speaking countries), Russia, the Middle East, Asia and South America.
Rhlid, a sales expert, has been working in the ECM sector for 20 years now. He expertise stems from his experience working in professional services, consulting and sales management.
Torsten WeilerManaging Director
Torsten Weiler is a Managing Director of Doxis4 Cloud & Storage Services GmbH. For over 25 years now, Weiler has been managing the development, production and sales of SER storage solutions, such as Doxis4 safeLock.
Together with Klaus Eulenbach, he was responsible for the building and expansion of Doxis4 Cloud & Storage Services GmbH. Since 2014, he is also in charge of all business and organizational processes of order processing and license management.
Markus D. HartbauerManaging Director
Markus D. Hartbauer is the Managing Director of SER Solutions Österreich GmbH and leads the Presales division in Germany, Austria and Switzerland. For over 20 years now, Hartbauer has worked in various functions for the SER Group throughout Europe — including positions as a Project Manager, Professional Services Manager, Product Application Manager and Chief Solutions Architect.
As a digital transformation visionary, Hartbauer advises C-levels from diverse sectors to help them develop ideas and solutions for their companies. He is also a frequent keynote speaker at conferences around the world. Hartbauer studied Business Management, Project Management/IT and User Experience Management.
Dr. Przemysław KozankiewiczManaging Director
Dr. Przemysław Kozankiewicz is a Managing Director of S.E.R. Solutions Polska Sp. z o.o., which is based out of Warsaw, Poland.
He brings almost 15 years of development expertise to SER and has been in charge of software development in Warsaw since 2005. He applies his expert know-how in particular to the mobile client of the ECM platform, Doxis4 mobileCube. Dr. Kozankiewicz studied Computer Science at the University of Warsaw and earned his doctorate at the Warsaw University of Technology.
Tatiana SavosinaManaging Director
Tatiana Savosina is a Managing Director of OOO SER Software Rus.
She studied Business Management at the Hochschule Niederrhein University of Applied Sciences and at the Ulyanovsk State University in Russia. After successfully completing her Master's degree, she honed her expertise in various consulting and sales positions. For five years now, she has been supporting SER with her deep knowledge of the requirements of the Russian ECM market and has been driving digitalization projects with her ECM expertise.
Dirk SveistrupBranch Manager, Berlin (Germany)
Since 2001, Dirk Sveistrup has been the Berlin branch’s go-to person for ECM consulting, project implementation and customer support. He’s been the Branch Manager and head of Professional Services in Berlin since 2007.
With an Engineering degree specialized in mechanical engineering and computer engineering, life-long learning has played a key role for Sveistrup: He has completed numerous advanced and further training programs in project management and ECM. He is also certified in CompTIA CDIA+. As a German Chamber of Industry & Commerce-certified trainer, he mentors SER trainees in Computer Science and Sales in Berlin.
Susanne ValbertBranch Manager, Muenster (Germany)
Susanne Valbert has been working in Professional Services of the SER Group since 1992. In 2011 she took over the helm of the SER branch in Muenster, Germany. Furthermore, Valbert manages the branch’s Professional Services and supports customers in Muenster and the neighboring region.
Since completing her degree in Business Information Systems at the University of Applied Sciences in Cologne, she has been inspiring countless customers and employees with her know-how and talents.