Analyst firms evaluate the SER Group

SER Group receives highest score in current offering category and is named a "Strong Performer" in content platforms

Analyst firm Forrester Research has named the SER Group a "Strong Performer" in The Forrester Wave™: Content Platforms, Q2 2021*. The report evaluates the top 14 content platform vendors according to market presence, current offering and strategy. The SER Group received the highest score in the category current offering.

Furthermore, the SER Group received the full score of 5 out of 5 points in 10 criteria including “Document Management”, “Digital Process Automation”, “Integrations & Interoperability”, “Support for Team or Project Workspaces” and “Search”.

Dr. Gregor Joeris, CTO of the SER Group, comments, “With over 40 ready-to-run solutions, our strategy is geared towards enabling a faster time-to-market for organizations. Embedded with AI capabilities, these solutions give customers greater operational flexibility, better insights, and improved productivity. We know that a pragmatic use-case oriented approach built on a visionary technological foundation is crucial for digital transformation.”

The Forrester Wave™: Content Platforms, Q2 2021

To help organizations assess the vendors of the content platform market, Forrester Research, an independent analyst firm, has published The Forrester Wave™: Content Platforms, Q2 2021* report. It provides a rigorous analysis of the top 14 market vendors and their offerings. We provide you complimentary access to the full report.

SER Group scores in the highest 4 of 18 vendors in all use cases of the Gartner Critical Capabilities for Content Services Platforms 2020**

Gartner has given the SER Group and its Doxis4 platform the highest product scores in Digital Business Transformation (3.75 out of 5) and in Information Governance (3.98 out of 5) in the 2020 Critical Capabilities for Content Services Platforms report. It also received the third highest product score in Cloud Office Content Services (3.62 out of 5) and the fourth highest score in the remaining two use cases, Content and Process Automation (3.66 out of 5) and Content Services Platform Consolidation (3.55 out of 5).


SER Group is a Visionary in the Gartner Magic Quadrant for Content Services Platforms***

The SER Group was named a Visionary by Gartner in the 2020 Magic Quadrant for Content Services Platforms. In the report, Gartner evaluates 18 vendors of the CSP market based on their completeness of vision and ability to execute. As a Visionary, we believe that we are committed to providing customers innovative and pragmatic solutions to not only help them ensure business continuity, but also achieve continuous goals like greater efficiency, higher productivity and automated compliance.


SER Group is a Representative Vendor in 2020 Gartner Market Guide for Content Collaboration Tools****

Gartner has published the 2020 Market Guide for Content Collaboration Tools***, which provides an overview of 15 content collaboration vendors that offer products to help employees create, collaborate on and manage content. Gartner has identified the SER Group in the Market Guide as a Representative Vendor of the content collaboration tool market.


Gartner Hype Cycle for the Digital Workplace 2020*****

The Gartner Hype Cycle for the Digital Workplace**** provides a look at how technologies for the digital workplace will likely evolve over the next ten years. It analyzes 35 technologies and tools in terms of maturity, adoption and potential benefits. The SER Group is listed as one of ten sample vendors for the technology Content Integration Services.


Customers review SER & Doxis4

On the Gartner Peer Insights platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!

Overall Peer Rating

Thumbs up
85%

Willingness to recommend

Peer Insights reviews as of 05/31/2021 based on 107 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.


For us, it's all about making our customers more successful. Our vision for content services and processing is built around extensibility, federation and intelligence. Doxis4 unifies user experience and processes.

Dr. Gregor Joeris, Managing Director and CTO of the SER Group


Pioneering

Doxis4’s ECM technology

The decision to deploy Doxis4 is a decision to work with a leading international ECM platform with countless content, process and cognitive services that work in perfect harmony. Doxis4 brings together all ECM and BPM services onto one platform, thereby integrating information into your processes. Doxis4 is fully scalable to handle any number of users and documents.


*The Forrester Wave™: Content Platforms, Q2 2021, The 14 Providers That Matter Most And How They Stack Up, June 14, 2021

**Gartner Critical Capabilities for Content Services Platforms, Lane Severson Michael Woodbridge | Marko Sillanpaa, 17 November 2020

***Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge | Marko Sillanpaa | Lane Severson, 16 November 2020

****Gartner Market Guide for Content Collaboration Tools, Michael Woodbridge | Marko Sillanpaa| Lane Severson, 11 May 2020

*****Gartner Hype Cycle for the Digital Workplace, Matt Cain | Michael Woodbridge, 17 July 2020

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Disclaimer
The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SER Group.

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