Analysts evaluate the SER Group

SER Group is a Visionary in the Gartner 2021 Magic Quadrant for Content Services Platforms*

The SER Group was named a Visionary by market analyst Gartner Inc. in the 2021 Magic Quadrant for Content Services Platforms. In the report, Gartner evaluates 18 vendors of the CSP market based on their completeness of vision and ability to execute.

The increase in hybrid and remote work scenarios and the emergence of the new work nucleus over the past 18+ months have, in our opinion, made it more important than ever for organizations to pursue a digital-first strategy to manage and collaborate on content and processes. As a Visionary, we see ourselves committed to providing customers innovative and pragmatic solutions to not only help them ensure business continuity, but also achieve goals like greater efficiency, higher productivity and automated compliance.

Gartner 2021 Magic Quadrant for Content Services Platforms*

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The Gartner Magic Quadrant for Content Services Platforms*, we believe, can help organizations to narrow down their vendor searches to those best capable of meeting their business goals. In this year’s report, the SER Group was named a Visionary. Find out why and get detailed information on the 18 vendors in the full report here.

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SER Group is a Representative Vendor in 2021 Gartner Market Guide for Content Collaboration Tools**

Gartner has released the 2021 Market Guide for Content Collaboration Tools**, which provides an overview of 22 content collaboration tools that can help employees create, collaborate on and manage content in remote and hybrid work scenarios and content-centric use cases. Gartner has identified the SER Group in the Market Guide as a Representative Vendor of the content collaboration tool market.


SER Group name "Strong Performer" in The Forrester Wave™: Content Platforms, Q2 2021***

Analyst firm Forrester Research has named the SER Group a "Strong Performer" in The Forrester Wave™: Content Platforms, Q2 2021***. The report evaluates the top 14 content platform vendors according to market presence, current offering and strategy. The SER Group received the highest score in the category current offering.


SER Group scores in the highest 4 of 18 vendors in all use cases of the Gartner Critical Capabilities for Content Services Platforms 2020****

Gartner has given the SER Group and its Doxis4 platform the highest product scores in Digital Business Transformation (3.75 out of 5) and in Information Governance (3.98 out of 5) in the 2020 Critical Capabilities for Content Services Platforms report. It also received the third highest product score in Cloud Office Content Services (3.62 out of 5) and the fourth highest score in the remaining two use cases, Content and Process Automation (3.66 out of 5) and Content Services Platform Consolidation (3.55 out of 5).

Customers review SER & Doxis4

On the Gartner Peer Insights platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!

Overall Peer Rating

Thumbs up
84%

Willingness to recommend


For us, it's all about making our customers more successful. Our vision for content services and processing is built around extensibility, federation and intelligence. Doxis4 unifies user experience and processes.

Dr. Gregor Joeris, Managing Director and CTO of the SER Group


Pioneering

Doxis4’s ECM technology

The decision to deploy Doxis4 is a decision to work with a leading international ECM platform with countless content, process and cognitive services that work in perfect harmony. Doxis4 brings together all ECM and BPM services onto one platform, thereby integrating information into your processes. Doxis4 is fully scalable to handle any number of users and documents.


*Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge | Marko Sillanpaa | Lane Severson | Tim Nelms, 18 October 2021

**Gartner Market Guide for Content Collaboration Tools, Marko Sillanpaa, Lane Severson, Michael Woodbridge, 3 August 2021

***The Forrester Wave™: Content Platforms, Q2 2021, The 14 Providers That Matter Most And How They Stack Up, June 14, 2021

***Gartner Critical Capabilities for Content Services Platforms, Lane Severson Michael Woodbridge | Marko Sillanpaa, 17 November 2020

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Disclaimer
The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

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