Analysts evaluate the SER Group

SER Group is a Visionary in the Gartner 2020 Magic Quadrant for Content Services Platforms*

The SER Group was named a Visionary by market analyst Gartner Inc. in the 2020 Magic Quadrant for Content Services Platforms. In the report, Gartner evaluates 18 vendors of the CSP market based on their completeness of vision and ability to execute.

In our opinion, the ongoing pandemic and the emergence of the new work nucleus are making it more important than ever for organizations to pursue a digital-first strategy to manage and collaborate on content and processes. We believe, as a Visionary, that we are committed to providing customers innovative and pragmatic solutions to not only help them ensure business continuity during this difficult period, but also achieve continuous goals like greater efficiency, higher productivity and automated compliance.

Gartner 2020 Magic Quadrant for Content Services Platforms*

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The Gartner Magic Quadrant for Content Services Platforms*, we believe, can help organizations to narrow down their vendor searches to those best capable of meeting their business goals. In this year’s report, the SER Group was named a Visionary. Find out why and get detailed information on the 18 vendors in the full report here.

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SER Group is a Representative Vendor in 2020 Gartner Market Guide for Content Collaboration Tools**

Gartner has published the 2020 Market Guide for Content Collaboration Tools**, which provides an overview of 15 content collaboration vendors that offer products to help employees create, collaborate on and manage content. Gartner has identified the SER Group in the Market Guide as a Representative Vendor of the content collaboration tool market.


Gartner Hype Cycle for the Digital Workplace 2020***

The Gartner Hype Cycle for the Digital Workplace*** provides a look at how technologies for the digital workplace will likely evolve over the next ten years. It analyzes 35 technologies and tools in terms of maturity, adoption and potential benefits. The SER Group is listed as one of ten sample vendors for the technology Content Integration Services.


SER named a “Strong Performer” in ECM content platform market

The SER Group, a leading ECM and content services platform provider, is named a "Strong Performer" by analyst firm Forrester Research in The Forrester Wave™: ECM Content Platforms, Q3 2019.****
The report evaluates the top 14 vendors in the ECM content platform market, a market projected to grow to $11 billion in 2020 according to Forrester.

For more information on SER Groups' listing, read our press release:

Customers review SER & Doxis4

On the Gartner Peer Insights platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!

Overall Peer Rating

Thumbs up
85%

Willingness to recommend

Peer Insights reviews as of 11/17/2020 based on 87 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.


For us, it's all about making our customers more successful. Our vision for content services and processing is built around extensibility, federation and intelligence. Doxis4 unifies user experience and processes.

Dr. Gregor Joeris, Managing Director and CTO of the SER Group


Pioneering

Doxis4’s ECM technology

The decision to deploy Doxis4 is a decision to work with a leading international ECM platform with countless content, process and cognitive services that work in perfect harmony. Doxis4 brings together all ECM and BPM services onto one platform, thereby integrating information into your processes. Doxis4 is fully scalable to handle any number of users and documents.


*Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge | Marko Sillanpaa | Lane Severson, 16 November 2020

** Gartner Market Guide for Content Collaboration Tools, Michael Woodbridge | Marko Sillanpaa| Lane Severson, 11 May 2020

***Gartner Hype Cycle for the Digital Workplace, Matt Cain | Michael Woodbridge, 17 July 2020

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Disclaimer
The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

****The Forrester Wave™: ECM Content Platforms, Q3 2019. The 14 Providers That Matter Most And How They Stack Up by Cheryl McKinnon with Daniel Hong and Caleb Ewald, July 24, 2019

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