SER Group in Gartner Market Guide for Content Collaboration Tools 2020*

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SER Group is a Representative Vendor in 2020 Gartner Market Guide for Content Collaboration Tools

Gartner has published the 2020 Market Guide for Content Collaboration Tools*, which provides an overview of 15 content collaboration vendors that offer products to help employees create, collaborate on and manage content. Gartner views such tools as essential for remote working and content-centric use cases.

According to Gartner, "Application leaders responsible for the digital workplace should use this Market Guide to understand the product landscape." Gartner has identified the SER Group in the Market Guide as a Representative Vendor of the content collaboration tool market.

The markets for content collaboration tools and content services platforms, as the SER Group sees it, are merging more and more. That's why we believe that an integration of content collaboration tools, such as the Doxis4® iRoom®, into a content services platform is highly valuable for organizations to have all their content, processes and collaboration activities unified on one platform for the entire enterprise.

Gartner Market Guide for Content Collaboration Tools

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The SER Group has been identified by Gartner as a Representative Vendor in the 2020 Market Guide for Content Collaboration Tools*. Get detailed information about the core capabilities and major benefits of content collaboration tools and find out why Gartner recommends making such a tool a part of your digital workplace strategy.

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SER positioned as a Challenger

In the 2019 Magic Quadrant for Content Services Platforms (CSP)**, the market analysts at Gartner have positioned SER as a Challenger. In the annual Magic Quadrant evaluation, Gartner identifies 18 vendors of the content services platform market.


SER recognized in Gartner Critical Capabilities 2019 report

The Gartner Critical Capabilities for Content Services Platforms 2019***, a companion report of the Magic Quadrant, provides a detailed analysis of product capabilities and attributes of 19 different content services platforms. The suitability of software platforms for various use cases is also assessed. In the 2019 report, SER has received scores in all 5 use cases.


SER named a “Strong Performer” in ECM content platform market

The SER Group, a leading ECM and content services platform provider, is named a "Strong Performer" by analyst firm Forrester Research in The Forrester Wave™: ECM Content Platforms, Q3 2019.****
The report evaluates the top 14 vendors in the ECM content platform market, a market projected to grow to $11 billion in 2020 according to Forrester.

For more information on SER Groups' listing, read our press release:

Customers review SER & Doxis4

On the Gartner Peer Insights platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!

Overall Peer Rating

Thumbs up
88%

Willingness to recommend

Peer Insights reviews as of 01/15/2020 based on 78 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.


For us, it's all about making our customers more successful. Our vision for content services and processing is built around extensibility, federation and intelligence. Doxis4 unifies user experience and processes.

Dr. Gregor Joeris, Managing Director and CTO of the SER Group


Pioneering

Doxis4’s ECM technology

The decision to deploy Doxis4 is a decision to work with a leading international ECM platform with countless content, process and cognitive services that work in perfect harmony. Doxis4 brings together all ECM and BPM services onto one platform, thereby integrating information into your processes. Doxis4 is fully scalable to handle any number of users and documents.


*Gartner Market Guide for Content Collaboration Tools, Michael Woodbridge, Marko Sillanpaa, Lane Severson, 11 May 2020

**Gartner Magic Quadrant for Content Services Platforms, Michael Woodbridge | Marko Sillanpaa | Lane Severson, 30 October 2019.

***Gartner Critical Capabilities for Content Services Platforms, Michael Woodbridge | Marko Sillanpaa | Lane Severson, 30 October 2019.

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Disclaimer
The Gartner Peer Insights Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

 

****The Forrester Wave™: ECM Content Platforms, Q3 2019. The 14 Providers That Matter Most And How They Stack Up by Cheryl McKinnon with Daniel Hong and Caleb Ewald, July 24, 2019