Digital inbound mail: The prerequisite for hybrid work
Thursday, December 02, 2021, 11:00 am to 11:30 am (CET)*
Mastering the new normal efficiently
The “next normal” with its flexible hybrid work scenarios has developed out of the surge in remote work during the pandemic. To ensure the success of hybrid work, your workers need an intelligent digital inbox that goes beyond emails and scanned paper post. In this webinar, you will learn how documents from all channels can be identified centrally, assigned to the correct business context and process, and follow-up processes triggered automatically. We'll also look at how with content analytics, information from incoming documents can be read and, for example, urgent customer inquiries can be recognized and dealt with in a prioritized manner. You will learn how to minimize throughput times and effort, avoid errors and raise your service to a new level.
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My name is John and I have lived and breathed content for over 20 years! Currently I am an International Sales Consultant for SER Solutions International.
From the earliest days of web content management through to the latest machine learning and artificial intelligence capabilities of enterprise content management platforms, I have been involved in all aspects of consultancy, software development, pre-sales, marketing, sales enablement and partner management. A techie at heart but with a head for business, value engineering and solutions design, I relish the opportunity to share with you the advanced capabilities of SER Doxis4!