Optimize your customer service with Doxis4 ECM

Tuesday, April 21, 2020, 11:00 am to 11:30 am (CEST)

Customers come first

How quickly does your company respond to customer inquiries? Today, customers expect a response within 24 hours. You can achieve this with automated processes that, for example, quickly get customer inquiries to the right employees. But what if a process requires different processing steps and other departments? In this webinar we will show you how to automate processes with Doxis4 and how to make them customer-oriented. If you need the right information about a customer promptly for all service processes, then you’ll need a 360-degree view of your customer and the relationship.

Register for webinar

In this webinar we will teach you:

How to automate service processes & optimize them at any time without programming knowledge

How to find all customer information directly in the right process and eFile

How to ensure transparency in cross-departmental processes

How to store, protect and delete customer data in accordance with the EU GDPR

John Juerss

My name is John and I have lived and breathed content for over 20 years! Currently I am a Pre-Sales Consultant for SER Solutions International.

From the earliest days of web content management through to the latest machine learning and artificial intelligence capabilities of enterprise content management platforms, I have been involved in all aspects of consultancy, software development, pre-sales, marketing, sales enablement and partner management. A techie at heart but with a head for business, value engineering and solutions design, I relish the opportunity to share with you the advanced capabilities of SER Doxis4!