(March 17, 2020 - Bonn) The world is experiencing a time of crisis right now that poses new and unprecedented challenges. The SER Group has been dedicated to supporting you in all your business needs for more than three decades now. In the current crisis, we are keenly aware that our support and customer focus are more important than ever.
(December 10, 2019 - Bonn) Following an audit conducted by TÜV Rheinland, SER Software Technology GmbH has been successfully certified according to ISO 9001:2015 for its software development. ISO 9001 is the most important international standard for quality management. The management system certificate is regarded as a guarantee for high quality, standards, and security in software development.
(November 28, 2019 - Bonn) SER has been recognized by Gartner for the critical capabilities of its content services platform Doxis4 in supporting five business use cases. The Gartner Critical Capabilities for Content Services Platform report for 2019* is a companion report to the Magic Quadrant, analyzing the capabilities of vendors in the market and scoring a core set of 15 critical capabilities. The asset is designed to assist buyers in finding the best content services platform for their needs.
(November 4, 2019 - Bonn) SER, a leading ECM and content services platform provider, announces that it has been positioned as a Challenger for the second year running in the 2019 Gartner Magic Quadrant for Content Services Platforms (CSP)*. The company believes it has been recognized due to a strong combination of rich content services, federation and native AI.
(October 9, 2019 - Warsaw) The SER Group is thrilled to welcome another new customer from the banking sector: Bank Pekao S.A. Based in Warsaw, Poland, the bank is focused on smart growth and high customer value. The SER Group is excited to be a part of its continuing success story.
(September 10, 2019 - Berlin) With Doxis4 enterprise content management (ECM), Deutsche Bahn has long been practicing intelligent information management in digital processes and services. The migration of the Doxis4-based Bahn Content Management (BCM) platform to the cloud has now been completed. This has freed up resources for areas such as automation, collaboration and analytics.
(July 24, 2019 - Bonn) The SER Group, a leading ECM and content services platform provider, announces today that analyst firm Forrester Research has named it a "Strong Performer" in The Forrester Wave™: ECM Content Platforms, Q3 2019.*
(July 2, 2019 - Berlin) Stefan Zeitzen — a sales specialist with a strong international background — joins the SER Group as its new Chief Sales Officer (CSO). As a global leader for enterprise content management solutions, SER is pleased to announce the latest addition to its management team. Zeitzen will provide important impetus for the company's ongoing growth and expansion.
(January 9, 2019 - Berlin) The SER Group was selected to support Plasser India’s modernization and digitalization at their plant near Delhi. The full range of the Doxis4 suite, including enterprise content management, workflows and collaboration via Doxis4 iRoom, will be implemented at the Indian facilities. Plasser India is an independent entity of Plasser & Theurer Austria, the only manufacturer in the world that offers a complete range of machines for the laying and maintenance of railway tracks.
(November 19, 2018 - Berlin) Gartner scores Doxis4 from SER with "excellent" in four out of five use cases and "good to excellent" in the fifth use case for content services platforms. The SER Group improved the scores of its flagship product Doxis4 since the last Gartner report. In the use cases Document Management and Team Productivity, Gartner scored SER’s Doxis4 among the highest three products. These are the key takeaways of the recently published 2018 Gartner Critical Capabilities for Content Services Platforms* report.
(November 6, 2018 - Berlin / Bonn) Gartner has positioned the SER Group as a Challenger in the newly published 2018 Magic Quadrant for Content Services Platforms (CSP)*. The SER Group, the only European ECM vendor among the Challengers, credits the positioning to its strong international market presence, clear vision and diverse product attributes.
(October 11, 2018 - Bonn) In Forrester’s recently released international Now Tech report on content platforms, SER is listed as covering all four of the analyzed primary functionality segments. SER is one of the three mid-sized ECM vendors that covers all four segments.
(September 5, 2018 - Berlin) Inaccessible and outdated information: more than every second company struggles with this in digital collaboration. This is the key result of the SER Group's market research series ECM Insights for 2018*. The situation is a real productivity killer especially for cross-location collaboration in project teams.
(July 13, 2018 - Berlin) SER once again leads the ECM field in 2018 as it did in 2017, when the ECM ranking of ITwiz Best 100* was first introduced. In its annual ranking, ITwiz ranks Polish IT companies and analyzes customer needs. The Best 100 includes an overall ranking and 56 sub-rankings according to business sectors and categories. SER ranks number one in the ECM ranking and is positioned at number 41 in the overall Best 100 among all analyzed IT companies in Poland!
(July 12, 2018 - Berlin) A gold streak that doesn't end: For the eleventh time in a row, SER has attained the highly sought-after Microsoft Gold Partner status. Only one percent of all Microsoft partners worldwide achieve this status, demonstrating once again the excellent implementation of the Doxis4 iECM suite in Microsoft products and the top value it offers SER customers.
(July 11, 2018 - Berlin) Once again, Computerworld Top 200* ranks SER number one in the ECM market in Poland. The magazine Computerworld publishes the ranking in cooperation with IDG under the patronage of the Polish Ministry of Digital Affairs, the Ministry of Entrepreneurship and Technology, and the National Center of Research and Development. Computerworld, Poland’s top technology publication, analyzes the economic impact and market strengths of IT vendors in the Polish market. It ranked about 400 companies in 60 sub-rankings for 2018. SER already clinched first place in the ECM ranking last year, when it was first introduced.
(June 29, 2018 - Berlin) Eissmann Group Automotive project with Doxis4 is the best software project of the Best of Industry Award 2018. Clinching a strong fourth place in the category "Industry 4.0", Eissmann and SER beat out several hundred other competitors.
(June 14, 2018 - Berlin) SER is among the large established players of the EU and UK ECM market, as the latest Now Tech report from Forrester states. The renowned market analysts created an overview of the European ECM market, detailing 20 vendors based on size, geographic presence, software functionality and annual product revenue.
(May 28, 2018 - Berlin) Around 10% revenue growth: The SER Group has further strengthened its top positioning as the largest European software vendor for enterprise content management* (ECM). In the fiscal year 2017, the SER Group grew more than twice as much as the entire ECM market . The positive flux of new orders continues in 2018 for SER.
(March 29, 2018 - Berlin) "Scale" was the overriding theme of this year's Gartner Symposium in Dubai. The SER Group took advantage of the event to establish its positioning as an ECM solution provider for the Middle East and to strengthen its existing business relationships. With its "Smart Dubai" initiative, Dubai is enthusiastically pushing ahead with digitalization. The goal of the "Dubai Paperless Strategy" is to make processes in government and administration completely paper-free. Over 600 CIOs and IT managers from all over the Middle East gathered at the Gartner event in Dubai.
(March 6, 2018 - Vienna/Berlin) SER Solutions Österreich GmbH and AIT Austrian Institute of Technology have announced the successful completion of a joint research project, "Natural Language Search with Doxis4". The research results and the functional prototype were handed over to SER Solutions Österreich. The next step is to integrate the language features into the Doxis4 software.
(February 2, 2018 - Berlin) Inaccessible and outdated information: more than every second company struggles with this in digital collaboration. This is the key result of the SER Group's market research series ECM Insights for 2018*. The situation is a real productivity killer especially for cross-location collaboration in project teams.
(November 27, 2017 - Berlin) The SER Group's Doxis4 scores well in all use cases of Gartner's Critical Capabilities for Content Services Platforms and is highly suitable for large content ecosystems and diverse application scenarios. The Doxis4 iECM suite and its intelligent services received particularly high scores in the categories Classification/Categorization and Document Capture/Ingestion.
(October 10, 2017 - Berlin / Bonn) O Grupo SER é agora “Visionário” no Magic Quadrant para Plataformas de Serviços de Conteúdos* (CSP) de 2017, da Gartner. Enquanto maior fornecedor europeu de soluções de gestão de conteúdos empresariais e líder global, o Grupo SER ascendeu à categoria de Visionário no Magic Quadrant para CSP, da Gartner, pela sua forte visão, soluções de software avançadas e uma plataforma tecnológica sólida e unificada na qual todos os serviços de conteúdos dispõem de uma gestão uniforme de metadados. O Grupo SER considera a sua posição de Visionário no Magic Quadrant para CSP, anteriormente designado Magic Quadrant para Gestão de Conteúdos Empresariais, uma melhoria considerável.
(October 4, 2017 - Berlin) Mittelrhein-Verlag, publisher of the Rhein-Zeitung newspaper in Germany, has joined up with SER to deploy the ECM software Doxis4. With automated invoice management and electronic archiving for all invoice documents and data, Mittelrhein-Verlag is bringing the digitalization of its administration to the next level.
(September 20, 2017 - Berlin) Doxis4 from SER is the first ECM system worldwide to receive SAP S/4HANA certification for the archive interfaces ArchiveLink and ILM. And this means long-term security for all companies that plan to switch to the new generation SAP S/4HANA. It is possible for them to safely store their SAP documents and data in the Doxis4 archive with S/4HANA.
(August 17, 2017 - Berlin) Dispersed information, system diversity in information management, and the resulting information silos are immense challenges for 75 percent of the corporations surveyed in the market research series ECM Insights 2017, conducted by the SER Group. Suffering most from this situation are the speed of information sharing and the security of collaboration across company lines.
(August 8, 2017 - Berlin) SER is a pioneer in securing personal data. The renowned auditing firm Ebner Stolz has certified Doxis4 according to the EU General Data Protection Regulation (GDPR). Doxis4 is the first ECM system worldwide to receive this certification.
(July 24, 2017 - Berlin) Digitalization, teams working from several locations, work on the go, home office work models, and many other factors are changing the way we work together. More and more we see new digital ecosystems emerging as economic communities of interactive companies and individuals making new kinds of products for their customers. According to a current Gartner study, half of all companies operate in a digital ecosystem. Global players are connecting with one another, sharing information and creating innovative products and services. SER reveals three ways that your company can facilitate this new form of interdisciplinary teamwork.
(July 13, 2017 - Berlin) At the Digital Leader Awards 2017, SER customer Eissmann Group Automotive clinched second place in the category Spark Collaboration with its Doxis4 project "iRoom – Eissmann Supplier Platform as a Service (PaaS)". The award ceremony was held at a special gala in Berlin.
(June 19, 2017 - Berlin) Data protection, access protection, immutability — these requirements are covered by ISO 14641-1: 2012 in its specifications concerning the design and the operation of an information system for electronic information preservation. The independent certification authority SP Certifications London* has certified that the Doxis4 iECM suite conforms to this high international standard. Information stored in Doxis4 fulfills rigid security standards and is protected from manipulation and unauthorized access.
(May 15, 2017 - Berlin) For the tenth year in a row, SER has attained the highly sought-after Microsoft Gold Partner status, demonstrating again the excellent implementation of the Doxis4 iECM suite in the Microsoft products and the high value this offers its customers.
(April 19, 2017 - Berlin) The Doxis4 iECM suite was successfully certified according to the international standard ISO 16175-2 ("Information and documentation — Principles and functional requirements for records in electronic office environments"). SER, with Doxis4, is the first German ECM vendor to fulfill the nearly 300 cross-industry requirements for documents subject to retention.
(April 6, 2017 - Berlin) The SER Group announces today that Forrester Research has named it a "Strong Performer" in its Waves for ECM Transactional Content Services* and ECM Business Content Services**. SER is the only vendor of German origin listed in Forrester’s two internationally renowned ECM Waves. In both reports, Forrester writes that “SER Group has a strong footprint in Europe with a growing presence globally.”
(March 17, 2017 - Bonn/Cologne) The City of Cologne kicked off operations of its new long-term archive for digital data, called DiPS.kommunal. The solution is intended to fight "digital dementia" and is now available to all municipalities in North Rhine-Westphalia. Based on software developed by SER and HP, it was designed and implemented together with partners from the Office for Data Processing, the Historical Archive of the City of Cologne, the Landschaftsverband Westfalen-Lippe (LWL) and the Data Center Network KDN.
(March 13, 2017 - Berlin) Since the EU General Data Protection Regulation (EU GDPR) was adopted in April 2016, member states have been preparing for the new data protection laws. In February 2017, for example, the German cabinet decided to adapt its laws to the new regulation. The intent of the EU GDPR is to strengthen data protection for individuals within the EU. In cases of non-compliance, penalties of up to several million euros are possible. SER already has a solution: Doxis4 safeLock.
(December 12, 2016 - Berlin) The Doxis4 iECM suite's language portfolio has been extended to add a thirteenth language: Hungarian. SER's enterprise content management (ECM) and business process management (BPM) solution is now available for 137 countries worldwide.
(November 3, 2016 - Berlin) Tomorrow is World Paper Free Day and AIIM, the initiator, wants you to be more conscientious about how you use paper in business. Digitizing paper is just the first step. To truly work more efficiently and cost-effectively, you need to get rid of paper-based processes. Three customers of SER reveal how they have successfully and sustainably accomplished this with enterprise content management (ECM).
(November 2, 2016 - Berlin) The SER Group has been positioned by Gartner as one of the 15 ECM vendors worldwide in the 2016 Gartner Magic Quadrant for Enterprise Content Management*. We see this as proof that the SER Group continues to fulfill Gartner’s strict inclusion and evaluation criteria for the international ECM market and its vendors. In SER’s analysis, the SER Group is the only vendor of German origin and one of three European software vendors positioned in the evaluation matrix.
(October 20, 2016 - Berlin/Moscow) The SER Group, one of the top ECM vendors worldwide, is expanding its business in Russia with a newly founded legal entity OOO SER Software RUS. With this step, SER is strengthening its commitment to the Russian market. Supported by a growing partner network of companies such as Masterdata and Softline, SER plans to bolster its local team with in-house developers.
(October 19, 2016 - Berlin) Doxis4 InvoiceMaster 8.3 is successfully certified in combination with SAP ERP and SAP NetWeaver 7.40. SER has been a certified SAP partner for archiving solutions for many years. Now, SER expands its certification portfolio to include the inbound invoice processing solution from SAP.
(September 14, 2016 - Bern / Oberentfelden) After an extensive tender process at Swiss Transfusion SRC Inc. in Bern, SER Schweiz won with Doxis4. SER and its ECM solutions will tackle the areas of vendor invoice processing, quality management, and transfusion and patient records.
(July 26, 2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide to offer an SAP Fiori-based app that supports user-friendly invoice workflows on smartphones, tablets and other mobile devices. The app enhances SER's portfolio of invoice processing solutions using SAP. Decision-makers can use the app to check and approve invoices and more while on the go. The benefits? Stay ready to act and keep fully informed about all accounts payable.
(June 2, 2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide that supports SharePoint 2016. The deep integration of Doxis4 into the Microsoft solution now adds a comprehensive document management function (DMS) and audit-proof archiving to SharePoint 2016.
(April 14, 2016 - Berlin) Have all your business documents with you without having to carry a thing – except your smartphone. Access all your documents and take part in business processes – even away from the office. It is possible. Yet many companies cannot provide their employees this kind of mobile workspace, as a current IDC study reports. There is a solution, however: the Doxis4 webCube app.
(March 22, 2016 - Bonn/Berlin) Starting in January 2016, SER became an active member of AIIM, the international Association for Information and Image Management. This global network of experts brings together independent research, further education and certification programs dealing with document and information management.
(March 17, 2016 - Berlin) SER has once again achieved gold status as a Microsoft Partner. SER, an ECM vendor in the Gartner Magic Quadrant for Enterprise Content Management, was able to strengthen its competencies and know-how in the integration of Microsoft products into the Doxis4 iECM suite.
(February 15, 2016 - Berlin) Poor support, a lack of scalability, security gaps – there are many reasons to do away with outdated enterprise content management (ECM) systems. Still, the switch to a modern ECM system can be rocky if the data migration is not well thought out. With the Doxis4 Consolidation Service, SER now offers an ECM migration concept and tool that minimizes the effort and risks involved in a transformation process.
(October 23, 2015 - Bonn) SER Group, Europe’s foremost developer of Enterprise Content Management, has today consolidated its past successes by joining Gartner’s Magic Quadrant for Enterprise Content Management*. The company’s official admission to the world-renowned ranking matrix confirms SER as one of the world’s top 20 suppliers of Enterprise Content Management in 2015. For the only ECM developer in Germany, both the inclusion on the list itself and the fact of achieving a placing for the first time prove that software made in Germany by SER is world class.
(October 19, 2015 - Bonn) Since the European Court of Justice (ECJ) ruled that the “Safe Harbor” agreement is invalid, a state of legal limbo has prevailed in that no clear data protection regulations now exist regarding the secure exchange of personal data between the EU and the US. With SER’s Doxis4 solution, however, organisations can stay on the right track, as its built-in encryption facility enables data to be exchanged securely – even in the cloud – despite the current legal uncertainties.
(September 28, 2015 - Bonn/London) Addressing an international audience at the Gartner Digital Workplace Summit in London, SER set out what Doxis4 ECM can do for the digital workplace. SER took the opportunity to present the SER Group and its ECM and BPM technology to an expert audience comprising companies and consultants from many different countries. This was followed by a presentation from SER customer DHL Express which demonstrated how the technology works in practice.
(May 15, 2015 - Bonn) Na quarta-feira, dia 13 de maio de 2015, foram lançados 30 balões azuis na sede da SER Solutions, em Bona. Estes simbolizam o início da fase de candidatura ao compromisso exemplar de uma empresa no âmbito da bolsa de estudos da Alemanha: No âmbito do seu apoio, os fabricantes de software de Bona aumentaram o número de bolsas de dez para 30.
(April 22, 2015 - Bonn / Moskau) No dia 19 de maio, o Grupo SER irá apresentar as suas soluções de gestão de conteúdos empresariais na DOCFLOW 2015, em Moscovo. Neste importante evento do setor, a SER participará enquanto parceiro Gold na Feira & Conferência para a gestão de documentos eletrónicos e de informações. A conferência terá lugar no Radisson Slavyanskaya Hotel & Business Center em Moscovo.
(April 15, 2015 - Bonn / Moskau) No dia 15 de abril de 2015, a SER participou no "BPM Day" em Moscovo. A SER aproveitou a conferência setorial no âmbito do tema da gestão de processos empresariais para apresentar, pela primeira vez no mercado russo da TI, o novo software Doxis4 da SER.
(April 7, 2015 - Bonn) Os sistemas de BPM híbridos que dominam os processos guiados por modelos (com base em regras) e ágeis (flexíveis) representam o futuro. Tal foi confirmado pelos analistas e consultores Gartner e Zöller & Partner na estreia do Doxis4 BPM em Bona. O Doxis4 BPM híbrido combina o melhor de ambos os mundos num único software, numa plataforma tecnológica. Um modelo de referência para as gerações futuras de software de BPM.
(March 31, 2015 - Bonn) O Doxis4 está imediatamente disponível em 12 línguas oficiais de 135 países. As empresas internacionais podem agora disponibilizar aos seus colaboradores um acesso à gestão de conteúdos empresariais integrada no Doxis4 Suite na respetiva língua oficial. O Doxis4 não só é compatível com Unicode, como também interliga os mundos de trabalho da empresa que transcendem a língua e as fronteiras.
(March 31, 2015 - Bonn / London) Nos dias 18 e 19 de março teve lugar o "Gartner BPM Summit 2015" em Londres, no qual os peritos de BPM, decisores de TI e "arquitetos" de negócios trocaram opiniões sobre as novas tendências e tecnologias para o controlo de processos empresariais. O Grupo SER foi representado no evento pelo Dr. Gregor Joeris.
(February 24, 2015 - Bonn) Os decisores de TI da organização francesa Club Decision DSI atribuíram à SER Solutions o estatuto de platina enquanto parceiro tecnológico para 2015, reconhecendo o seu trabalho como uma empresa inovadora na área da digitalização. Ao estabelecer parcerias com fornecedores de TI, a organização procura oferecer aos seus membros as melhores soluções de TI.
(February 11, 2015 - Bonn) Graças à nova gestão de processos empresarias do Doxis4 (BPM), a SER proporciona mais agilidade aos processos empresariais. Deste modo, as empresas podem reagir com mais rapidez às alterações das condições, sem ter de restringir as normas de conformidade nos processos. Ao contrário do software de BPM clássico, a nova gestão de tarefas & processos do Doxis4 lida com tarefas situacionais, bem como processos empresariais normalizados e automatizados, combinados de modo flexível apenas com um software. Deste modo, o Doxis4 une pessoas, informações e processos num único processo.
(February 9, 2015 - Bonn) A SER termina com as opções "ou ou" na gestão de processos. Graças aos seus serviços de BPM totalmente novos, a SER supera a separação estrita entre os processos empresariais normativos, guiados por modelos e uma gestão situacional de tarefas e processos baseados no conhecimento segundo o princípio ad hoc. O novo Doxis4 BPM une ambos numa só solução e integra-se perfeitamente na plataforma de ECM existente do Doxis4 iECM Suite.
(November 6, 2014 - Bonn) O Grupo SER assinou um acordo de colaboração com a universidade chinesa de exploração mineira e tecnologia (CUMT) em Xuzhou. Os objetivos são a localização linguística e terminológica do software da SER para chinês, bem como programas de incentivo para estadias no estrangeiro de estudantes chineses enquanto recursos pessoais para filiais alemãs e internacionais na China com a utilização do software da SER.
(October 4, 2014 - Bonn) O arquivo do Doxis4 voltou a demonstrar a sua adequação nos métodos de análise oficiais da SAP para realizar o arquivo a longo prazo de documentos e dados SAP. A SAP SE certificou a integração das interfaces do arquivo Doxis4 HCS 7.02 e Doxis4 webDAV Connector for ILM 01.00 com SAP NetWeaver. Deste modo, os utilizadores do SAP recebem a confirmação de que os documentos e dados provenientes dos seus sistemas SAP podem ser arquivados de forma segura e eficiente no arquivo do Doxis4 da SER.