Ниже представлена актуальная информация о мероприятиях, проводимых компанией SER и в сегменте ECM в целом. Для упрощения и ускорения поиска нужных мероприятий используйте различные фильтры.
It’s not just digitalization – it’s transformation. A successful transformation positively affects many aspects of business – from user and customer experience to process efficiency and higher revenue growth. We tell you why investing in an innovative ECM platform is a must economically now and for future challenges.
In this webinar we’ll talk about how the latest AI technologies and methods for classification and extraction, text mining and analyses, etc. are helping companies to revolutionize customer service, user productivity, risk/fraud identification, and much more. The use cases are countless. Find out more in the webinar.
Core business units, service, back-office: Everywhere in your company there are processes that could run digitally faster, more transparently and more cost-effectively. But how can you ensure that your process digitalization project succeeds? We’ll guide you in the right direction in this webinar: You will learn what to look for when choosing software, what strategy you can use to successfully implement your project and how you can avoid typical pitfalls.
How quickly does your company respond to customer inquiries? Today, customers expect a response within 24 hours. You can achieve this with automated processes that, for example, quickly get customer inquiries to the right employees. But what if a process requires different processing steps and other departments? In this webinar we will show you how to automate processes with Doxis4 and how to make them customer-oriented. If you need the right information about a customer promptly for all service processes, then you’ll need a 360-degree view of your customer and the relationship.
Every day, employees create numerous documents, often with file names such as "Folder1.xls". They are sent by email across the company, to chaotic file directories or even printed out and stored in paper folders. Who can find their way out of this document rabbit hole? In this webinar we will show you how eFiles save you from the chaos of document growth, plus create transparency and assurance about the status of your information.
Contract negotiations with business partners, external appraisals for project approvals, supplier evaluations: Many processes require you to share and work on documents with external parties. But how do you keep track of who received and processed which documents and when? Standard tools such as Excel and emails only work with a lot of effort and errors often abound. In this webinar we will show you how you can use the Doxis4 iRoom to efficiently and securely involve business partners and external experts in projects to work on documents, tasks and processes together in a transparent manner. Boost the productivity of collaborative processes and simultaneously log all processing steps and decisions in an accountable way.
Is your accounting department plagued by tedious manual processes and a lack of invoice process oversight? We can help! In this webinar you will learn how to process all incoming invoices automatically. Doxis4 is a solution certified for SAP that processes invoices intelligently and relieves you of manual work. This makes it easier for you to adhere to cash discount periods and to plan your liquidity even better.
Shorter throughput, greater customer orientation: To achieve this, you must constantly review and optimize your processes. In this webinar you will learn how ECM provides you with important business insights. We will show you how you can use Doxis4 to analyze KPIs of ongoing processes, and how the results can be applied to improve service and core processes throughout your company. You will also learn how you can design processes to comply with compliance and data protection requirements. In other words, you can increase security, service quality and thereby your business’ success.