Solution Architect
full-time
As a solutions consultant, you are the expert who has in-depth knowledge of the technology. You analyse customers' problems, solve them, answer questions and demonstrate product capabilities as needed.
In this position you will get the chance to shape our team in the UK in an early stage. You will be on board from the beginning, celebrate success with an international team and work completely remote.
Paris, Boston
Your responsibilities
- Discovery and Analysis – understand the environment the prospect has, what pains they are facing, so we can effectively present on those to WOW them
- Scoping out requirements for custom demos and communicating those requirements to Technical Consultants
- Presentations, demos and evangelism
- Solution design and Architecture
- Helping complete RFIs and RFPs
- Owning and running POVs
What you bring to the table
- Technical. Experienced in the ECM space. Solid technical skills including knowledge of networking, SQL, Java, .NET, Web Service APIs and RDMS
- You must be able to participate confidently in technical discussions and easily understand technical issues quickly
- Solution Creation. Demonstrable experience of using technology to create solutions that address customer needs that are targeted and creative using innovative ideas and considering solution duplication across sectors where possible
- Communication. Ability to convey a deliberate message clearly, verbally and in writing; to listen, to ask questions, to understand, and to generate enthusiasm. High level of curiosity and understanding of customer dynamics and how that might be accelerating or, more importantly, hindering their path to success
- Customer Oriented. Gain personal satisfaction from helping others and see customer satisfaction and value as the only measures of success
SER est une grande famille qui offre flexibilité, de nombreux avantages et des bureaux modernes équipés à la pointe de la technologie.
Envie d’en savoir plus ?
Contactez-nous par e-mail ou par téléphone :
job@ser.de
Tel.: +49 228 90896-0