SER User Group & Idea Portal

We want to help our customers harness the full potential of their processes by designing them to be more intelligent, more collaborative and more automated. To this end, we have realigned our product management processes and introduced direct channels of communication between you, fellow customers and partners, and our product management — with the SER User Group and the Idea Portal!

Douglas Cardoso, Head of Product Management, SER Group:

The feedback provided by the User Group is hugely important to us. We see direct dialog between product management and users as an essential tool that enables us to further develop Doxis in a way that best meets the needs of our customers.

SER User Group — Become part of the SER community!

At User Group sessions held twice a year, you have the opportunity to discuss the road map directly with the product managers themselves and to share your experiences with fellow Doxis users. Another highlight: We are currently working on a solution that will give User Group members exclusive access to beta versions and releases.

Our SER User Group gives users a platform to share their specialist knowledge with the user community and is a direct channel to SER’s product management team.

SER Idea Portal — Share your ideas with us!

Give us your feedback, strengthen your knowledge of our software and grow your network of contacts — with our support!

As well as the SER User Group, we have also set up an Idea Portal where you can provide input and feedback directly to SER. The Idea Portal contains an overview of the ideas we have already published, as well as the suggestions received from other users and partners.

Your benefits as a User Group member

A new knowledge-sharing platform

Network & share know-how with other Doxis users

Direct communication channel with the SER product management team

Exclusive access to beta versions and releases

Two meetings per year in exclusive User Group sessions

Share ideas and vote for your favorite suggestions


We are already planning the next SER User Group meeting. If you would like to be part of our community, get in touch with us now! Places are limited, to give participants the opportunity to discuss topics in depth.

We look forward to seeing you there and are excited to hear your suggestions!

Kind regards,

Douglas Cardoso

Become an active member of the SER community now!