White Paper: From supplier to service provider
The digital transformation of utilities with ECM
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Achieving a competitive advantage with ECM
Today, utilities must be much more than providers of water, electricity, gas and the necessary infrastructure. They are increasingly becoming service providers for the public. Excellent customer service is the USP that sets them apart. Based on numerous case studies, this white paper demonstrates how utilities providers can use ECM to accelerate processes, improve service quality, ensure transparency and compliance, and thus gain important competitive advantages.