White Paper: From supplier to service provider

The digital transformation of utilities with ECM

The digital transformation of utilities with ECM

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Achieving a competitive advantage with ECM

Today, utilities must be much more than providers of water, electricity, gas and the necessary infrastructure. They are increasingly becoming service providers for the public. Excellent customer service is the USP that sets them apart. Based on numerous case studies, this white paper demonstrates how utilities providers can use ECM to accelerate processes, improve service quality, ensure transparency and compliance, and thus gain important competitive advantages.

What else you'll learn in this white paper:

  • Best practices from digitalization pioneers in the utilities sector
  • How to automate workflows & improve productivity
  • Which digital services will help you gain & retain customers
  • How a modern ECM streamlines compliance with regulations