Digitalization in logistics

Information & goods logistics in sync

Enterprise content management for logistics

Billions of documents, tens of thousands of users: Doxis is the ECM platform of choice of the largest logistics groups in the world.

For logistics companies, speed and transparency are absolute musts for the best service. With Doxis, you keep customers fully informed of the whereabouts of their parcels and expected delivery dates. From order to pick-up and delivery, the volume of information created is huge. Doxis is the ideal solution to handle it: Manage large document volumes transparently and document the path of your goods — worldwide and in real time.

Better customer service

Streamline and speed up the capture and processing of customer inquiries and offer your customers real-time information on deliveries.

Access documents from anywhere

Make collaboration easy for decentralized teams or speed up your workflows, e.g. with the mobile upload of consignment notes directly upon delivery.

Audit-proof archiving

Archive and manage billions of shipping documents on a single software platform — central, secure and in compliance with the law.

Doxis in Logistics

Doxis is on hand to provide answers to your questions anywhere and anytime regarding any information in your growing library of documents. Doxis ensures your logistics operations are streamlined, efficient and everyone in your workforce can access the information they need.

Want to learn more about Doxis?

Total Economic Impact™ study finds:

ROI of 336% from Doxis Intelligent Content Automation

ECM solutions for logistics

Files for shipping, freight & transportation

Electronic files give users access worldwide to all consignment notes, customs papers, documents for hazardous goods and import/export declarations, as well as data from TMS, resource planning systems, ERP, CRM, etc.

Efficient process management

Manage your order verifications, contract approvals, the dispatch of supporting documents and much more with Doxis. Doxis automatically creates and sends confirmations of receipt.

Integrated customer services

Integrating Doxis into your customer portals and apps further enhances your service portfolio: Make orders, delivery notes and tracking information available to your customers in real time.

Mobile document management

Couriers and dispatchers capture and store documents and delivery receipts signed using hand-held computers directly and on the go — using any device.

It used to take some time to get hold of certain information. You were dependent on the support of your colleagues, who sometimes had to help with the search and send the required documents.

We searched the world for a suitable solution for our document management and the answer was right in front of us all along – just across the Rhine river at SER.

With Doxis, we have succeeded in establishing a single electronic ECM infrastructure that can be integrated as a group standard.

Working together is so much easier now in the TGW Group. We continue to grow together as a corporate group, because we have access to the same data and can efficiently share information.

The advantages of the Doxis ECM platform

Access billions of documents worldwide

Optimize your ability to provide customers information

Archive all relevant documents in line with audit requirements

Transparently document the entire supply chain

Manage documents & processes across locations & countries

Offer digital customer services with information in real time

Understand documents using AI

Extract relevant information from consignment notes, view all freight transport information at a glance, or launch the invoice workflow directly upon delivery: The smart use of artificial intelligence in an ECM system for logistics companies transforms business processes and makes work easier, faster and more secure.

Work today the way others do tomorrow.

Get to know Doxis — our intelligent content automation platform

Customers and analysts
rate SER & Doxis

Documentation & compliance

Doxis documents the entire supply chain.

Are all supporting documents, for instance customs papers and import declarations, available on time? Did consignments reach their respective recipients undamaged? Doxis documents these processes seamlessly. You archive all proofs of shipment and tax-related documents in compliance with international laws and standards — the numerous Doxis certifications are testimony to this.

Doxis is available in 13 languages

Multilingualism & Unicode capability make Doxis the ideal ECM platform for global deployment.

Doxis is highly scalable with a multitenant architecture that can be deployed globally and managed centrally. Doxis is available in German, English, French, Spanish, Portuguese, Italian, Polish, Russian, Turkish, Chinese, Hungarian, Dutch and Arabic. This means that with Doxis, international companies can provide their employees all user interfaces and metadata in their local languages.

These logistics companies are successful with Doxis

DB: ECM as a corporate standard

Read Customer Story

Fraport AG: Secure archiving solution for millions of documents

Read Customer Story

DHL Express: The world's largest commercial document archive

Read Customer Story

DB: Company-wide Bahn Content Management platform

Read Customer Story

Fraport AG: Modern digital information logistics

Read Customer Story

TGW Logistics: Cross-location logistics projects with ECM

Read Customer Story

Valuable insights into ECM for logistics companies

How SEW-EURODRIVE achieved an ROI of 336%

Forrester Consulting studied the total economic impact of Doxis Intelligent Content Automation at our customer SEW-EURODRIVE. Discover the significant findings of this independent study.


Case study: The world's largest commercial document archive

With Doxis, DHL launched the world's largest commercial document archive: the Global Imaging Archive. It houses over 8.5 billion documents, makes them available globally and easily grows with demand.


Guide to efficiency optimization and automation in logistics processes

A comprehensive look at the requirements of modern process management for automating document-driven workflows — with case studies and real-world insights into digital business transformation for long-lasting agility.


Experience Doxis in action

Learn more about Doxis, the next generation of enterprise content management. With individually customizable workflows, content bridges to your third-party systems plus an array of add-ons, Doxis gives you the ideal platform to build a future-ready, scalable information management system.

Request a live demo for your business.

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