Intelligent document processing with Doxis

Faster, smarter, more efficient. Use AI to take the pain out of manual document tasks and push your business process automation to the next level. For example, with:

  • AI-powered document recognition and extraction – seamlessly integrated into your processes
  • Extreme accuracy thanks to AI-powered text recognition (OCR) and natural language processing (NLP)
  • Recognized innovator: SER is a Leader in the IDC MarketScape for Unstructured Document Processing 2024

Future-ready document processing, today

Doxis Intelligent Content Automation brings together intelligent document processing (IDP), enterprise content management (ECM), and business process management (BPM) in one powerful solution. Unlock the full potential of your data to enable seamless end-to-end processes across a wide range of use cases—far beyond traditional invoice or incoming mail processing.

Save time

Relieve your employees of manual, time-consuming tasks and increase efficiency through a faster flow of information.

Capitalize on the value of your data

Turn numbers and text into information, gain key insights and make more informed decisions.

Automate processes intelligently

Use AI-based extraction and validation to automate complex workflows — seamlessly and end-to-end — from customer communications to contract reviews.

Anytime and anywhere

Automate inbound documents

Whether by email, upload, mobile app, scanner, bulk import or directly from third-party systems, Doxis captures documents automatically across all channels — no manual effort needed.

With advanced OCR and AI, content is instantly recognized, made machine-readable and optimized for further processing. Even complex cases like mobile capture or multi-system input chains are handled with ease.

Automated document capture intelligently enables seamless, end-to-end digital business processes.

Intelligent and customizable

Targeted information extraction

With AI and natural language processing (NLP), Doxis understands the type and context of every inbound document — whether it’s an invoice, contract, email or application.

The integrated IDP features instantly extract all relevant information, powered by machine learning and large language models (LLMs). You have the flexibility to define your own detection rules.

The result? Structured, actionable data and automatic triggering of the right follow-up processes — no manual effort required.

Easy and reliable

Document validation

Doxis automatically checks captured data for accuracy and consistency by comparing it with your internal systems and external sources. The AI spots formal errors and flags potential fraud attempts right away.

Even clever tricks like AI-generated or altered documents are caught reliably, along with duplicate submissions, which are automatically filtered out.

Want extra peace of mind? You can keep the human in the loop by including manual checks by authorized staff, keeping security high with minimal effort.

Reliable and efficient

Process automation

Intelligent document processing goes beyond basic data capture. It builds the foundation for fully digital business processes. Workflows run smoothly when documents are understood correctly, and all relevant information is extracted with precision.

Doxis keeps your processes running on valid, structured data that is reliable, compliant and easy to track. This helps you speed up tasks, lighten the load on your teams, and boost productivity across the business.

3 ways Doxis IDP delivers smarter automation

Identity verification – Secure in seconds

Reduce risk of fraud and speed up onboarding for international customers with AI-powered checks of ID cards, passports, and driver’s licenses. Doxis automatically analyzes documents and reliably detects forgeries or tampering.

Invoice processing – Efficient and reliable

Automate your invoice processing with Doxis, whether invoices arrive by email, mobile, or through platforms like Peppol. The AI flags duplicates, checks IBANs, completes supplier details, and integrates seamlessly with ERP systems like SAP — giving you better transparency, speed, and control over your financial processes.

Healthcare – Precise and compliant

Speed up medical document processing with Doxis. Doxis AI accurately identifies, sorts, and extracts content, anonymizes sensitive data, and ensures compliance with data protection standards like GDPR and HIPAA — for greater efficiency and security across your medical workflows.

We are processing much more than we used to with the same amount of people. We can do more without hiring people and follow up many more quotations.

How intelligent document processing drives your business

Accurate information

Leverage structured, context-rich data instead of overwhelming document piles. By precisely classifying and extracting key information, you build a reliable data foundation for every business decision.

Faster processes

Speed up the processing of all types of documents — from invoices and contracts to complex forms. With AI-powered extraction, you eliminate manual data entry completely.

Smarter workflows

Doxis understands not only the content of documents but also their context. For example, a quote request sent by email is automatically identified, linked to the correct customer record, and forwarded to the appropriate sales rep — ensuring the right process is always triggered.

Effortless scaling

Even if your fast-growing business needs to process millions of documents in the future, Doxis scales flexibly. Its AI leverages powerful pre-trained models and can be fine-tuned to meet new requirements as needed.

Happier customers

Improve response times and provide personalized interactions driven by AI insights from the customer document history, redefining customer service.

Maximum compliance

Ensure full transparency and audit-proof archiving in all your processes. Doxis creates complete audit trails, supports data protection through anonymization, and helps you meet regulatory requirements like GDPR.

SER is a Leader in the IDC MarketScape for Intelligent Document Processing 2023*

We are very excited to announce that SER has been named a Leader in the IDC MarketScapes for Worldwide Intelligent Document Processing 2023 and for Unstructured Document Processing 2024.

As a Leader, the 2023 report says, “From classification and extraction to support for emerging document understanding capabilities, SER Group’s IDP and AI solutions help its users harness information for better decision-making and expedited workflows.”

Manage your data efficiently with AI

Experience unparalleled efficiency across your workforce through intelligent document processing, automated workflows and cross-system processes, powered by AI. Ready to see it in action? 

Power your document-centric processes

Discover the power of Doxis and AI by talking to one of our experts.

Learn more about intelligent document processing and how it can enhance efficiency, organization and productivity for your employees. We're happy to meet virtually or in person to answer any questions you might have. We look forward to speaking to you!

What is the sum of 3 and 4?

FAQs about intelligent document processing

What is intelligent document processing (IDP)?
Intelligent document processing (IDP) is used by businesses to process structured, semi-structured and unstructured data from document-centric files into usable information. IDP leverages artificial intelligence and machine learning to automate extraction and interpretation of data from a wide range of formats. IDP is useful for businesses handling large volumes of data and documents from verticals such as healthcare, finance and the logistics sectors.
How does intelligent document processing work?
Intelligent document processing (IDP) converts physical documents into digitized forms using optical character recognition (OCR), natural language processing (NLP) and machine learning (ML) algorithms to extract and arrange data into structured formats and include value-specific information. Machine learning algorithms continuously improve the system's accuracy by learning from each interaction, thereby optimizing the data extraction process over time.
What are the benefits of intelligent document processing?
The benefits of intelligent document processing (IDP) are improved processing time, end-to-end processing, enhanced data quality, increased accuracy, improved efficiency, time savings and customer satisfaction due to being able to handle large volumes of data easily. Additionally, IDP solutions improve compliance and governance by maintaining a high level of data security and traceability.
What is the difference between intelligent document processing and automated document processing?
The difference between intelligent document processing (IDP) and automated document processing (ADP) are that intelligent document processing uses advanced technologies such as machine learning and natural language processing, whereas automated document processing relies primarily on optical character recognition technology. While both aim to streamline document handling, IDP is distinct in its use of AI to process and understand data.