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IDC MarketScape for Intelligent Document Processing Software 2023-2024
News & press releases of SER Group
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SER a 'Distinguished Leader' in Spark Matrix 2023 report
(November 27, 2023 - Bonn) SER, the world leader in Intelligent Content Automation solutions, is delighted to announce today that it has been named a Leader in the global SPARK Matrix™ Content Service Platform Q4 2023* report. SER is among the top three…
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SER named a Leader in the IDC MarketScape for Intelligent Document Processing 2023
(November 8, 2023 - Bonn) SER, the global leader of intelligent content automation solutions, is proud to announce that it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment*.
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Northmarq selects SER to enhance CX with modern workflows and content management
(October 10, 2023 - Boston, MA) SER, the leading provider of Intelligent Content Automation solutions, is pleased to partner with Minneapolis-based Northmarq as a new customer. Northmarq is leveraging SER’s AI-powered Doxis platform to modernize loan…
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MAGNOOS and SER enhanced partnership brings AI-powered Intelligent Content Automation to Middle East businesses
(September 27, 2023 - Dubai) SER, the leading vendor of intelligent content automation solutions, and MAGNOOS, a software value-added reseller and implementation leader in the Middle East announce enhanced partnership.
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Softcat and SER announce strategic partnership to deliver AI-powered content services in UK & Ireland
(August 7, 2023 - London) SER, the leading vendor of intelligent content automation solutions, announces the signing of a new partnership with Softcat, UK’s leading provider of technology solutions and services, and a FTSE 250 listed company.
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SER continues global expansion with new team in Türkiye
(July 25, 2023 - Bonn) SER, Europe’s leading vendor of intelligent content automation solutions, announces its expansion in the Turkish market with highly experienced team to meet increased local demand for digital transformation solutions.
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SER and Helix international announce strategic partnership for content management migrations
(June 14, 2023 - Bonn) SER, a leader in the Enterprise Content Management (ECM) and Content Services market, has announced a strategic partnership with Helix International, the industry-leading software platform and services solutions provider for legacy…
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SEW-EURODRIVE achieved 336% ROI from SER platform
(June 13, 2023 - Bonn) Today SER reveals that, according to Forrester Consulting, global drive technology leader SEW-EURODRIVE achieved a 336% return on investment and savings totaling more than €17 million over three years by automating document management…
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SCC and SER announce strategic partnership to offer AI-powered intelligent content automation in UK
(May 9, 2023 - London) SER, the leading vendor of intelligent content automation solutions, announces the signing of an ambitious new partnership with SCC, Europe’s largest independent IT solutions business.
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SER & EsaLink partnership delivers complete e-Invoicing solution
(April 17, 2023 - Bonn) SER, the leading vendor of intelligent content automation solutions, collaborates with EsaLink to offer a complete e-Invoicing solution to meet upcoming regulations in 2024.
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SER and Konica Minolta Portugal partner to lead the Iberian market in Intelligent Information
(April 5, 2023 - Bonn) SER, the leading vendor of intelligent content automation solutions, announces today the signing of a new partnership with Konica Minolta Portugal, a leader in comprehensive IT services with a focus on consulting, implementation…
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SER strengthens leadership with world-class CFO
(April 3, 2023 - Bonn) SER, the leading vendor of intelligent content automation solutions, announces the appointment of Johannes Klutz as Chief Financial Officer. With over a decade of investment and finance experience, Klutz brings a fresh approach…
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A Strong Performer: SER Group with the highest score in current offering category
(March 23, 2023 - Bonn) SER Group, the leading provider of intelligent content automation solutions, announces today that analyst firm Forrester Research has named it a “Strong Performer” in The Forrester Wave™: Content Platforms, Q1 2023*. SER’s…
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World-renowned Natural History Museum, London entrusts SER to create next-generation collections management system
(March 14, 2023 - London) SER, the leading provider of intelligent content automation solutions, welcomes the Natural History Museum, London as a new customer, working with them to create a next-generation natural sciences collections management system…
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SER turns up dial on record growth with new CMO
(February 13, 2023 - Bonn) SER, the leading vendor of intelligent content automation solutions, announces today the appointment of Will McInnes as Chief Marketing Officer. A seasoned marketing executive, McInnes comes to SER with a long track record in…
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SER enhances no-code Doxis Business Studio and Fast Starter library
(January 10, 2023 - Bonn) SER, the leading provider of intelligent content automation solutions, announces today the new release of Doxis Business Studio, a user-friendly, no-code content app environment that empowers business users to become citizen…
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SER achieves ISO 27001 certification for information security
(December 20, 2022 - Bonn) SER is proud to announce it has achieved ISO 27001 certification, demonstrating its adherence to the highest level of global standards for integrity, confidentiality and availability of cloud-based information management.
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SER named a Leader in the content services market
(November 16, 2022 - Bonn) SER, the leading provider of intelligent content automation solutions, announces today that it has been named a Leader in the global SPARK Matrix™ Content Service Platform 2022* report. SER is among the top 5 technology leaders…
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Doxis Contract Management named a 'Champion' once again
(November 3, 2022 - Bonn) Doxis Contract Management is once again a ‘Champion’ according to the independent benchmark study “Professional User Rating: Digital Solutions 2023” by techconsult. Doxis rates particularly high in the categories ‘innovation’,…
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Martin Hennings appointed new Chief Customer Officer
(October 4, 2022 - Bonn) SERgroup Holding International GmbH is pleased to announce the appointment of Martin Hennings as the new Chief Customer Officer (CCO) and Member of the Executive Leadership Team effective October 1, 2022. SER is the leading provider…
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SER welcomes AmeXio as new global partner
(September 12, 2022 - Bonn) SER, the leading vendor of intelligent content automation solutions, announces today the signing of a new partnership with AmeXio, Europe's top ECM/CCM integrator. AmeXio will deliver SER’s Doxis solutions across the globe…
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SER achieves SOC 2 Type 2 certification for its Doxis Cloud Services
(June 14, 2022 - Bonn) SER, a leading global vendor of intelligent content automation solutions, announces it has successfully achieved Service Organization Control (SOC 2) Type 2 certification for its Doxis Cloud Services. This additional SOC 2…
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A resounding success: The SER Summit 2022 – Digitize. Understand. Automate.
(May 4, 2022 - Bonn) With the SER Summit 2022, SER made a grand return to large on-site events last week with over 250 participants from around the globe meeting to talk about innovation, ECM and intelligent content automation.
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Ignite Technology collaborates with SER on enhanced project content management
(April 15, 2022 - Dubai, UAE/Bonn, Germany) SER, a leader and pioneer of the enterprise content management market, has extended its partnership with Ignite Technology, collaborating on an enhanced project content management solution.
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SER Group receives highest product scores in ‘Content and Process Automation’ and ‘Business Role Hub Document Management’ Use Cases
(March 8, 2022 - Bonn) SER announces that GARTNER® INC. has given it the highest product scores in ‘Content and Process Automation’ (3.67 out of 5) and in ‘Business Role Hub Document Management’ (3.62 out of 5) in the 2021 Critical Capabilities…
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SER welcomes new partner in South Africa
(February 25, 2022 - Dubai, UAE/Bonn, Germany) SER, a leading global vendor of ECM software for intelligent content automation, welcomes Blue Turtle to its partner program, who will now deliver SER’s comprehensive solutions across Africa.
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SER launches Doxis Intelligent Content Automation
(February 16, 2022 - Bonn) SER announces today the launch of Doxis Intelligent Content Automation, a revolutionary AI-powered platform to automate content understanding, which improves visibility, increases revenue opportunity and reduces risk.
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Dr. John Bates named CEO; SER sets up team for accelerated growth
(January 25, 2022 - Bonn) Effective immediately, SERgroup Holding International GmbH (SER) is pleased to announce that Dr. John Bates has been named Chief Executive Officer. Furthermore, SER has enhanced its management team with several new appointments…
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Zamil International Information Services of Saudi Arabia joins SER’s Partner Network
(January 24, 2022 - Dubai, UAE/Bonn, Germany) SER, a leading vendor of ECM software for intelligent information management, welcomes Zamil International Information Services as their new partner in Saudi Arabia.
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SER donates 10,000 euros to people in need
(January 20, 2022 - Bonn) SER is supporting various local, regional and international aid projects for people in need with a donation of 10,000 euros. The financial aid was distributed among numerous organizations that support, for example, humanitarian…
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SER welcomes QES as new partner in Egypt
(January 19, 2022 - Dubai, UAE / Bonn, Germany) SER, a leading vendor of ECM software for intelligent information management, is pleased to welcome QES to its network of global technology leaders.
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Salam Technology joins SER’s International Partner Program
(January 17, 2022 - Dubai, UAE / Bonn, Germany) SER, a leading global vendor of ECM software for intelligent information management, is pleased to welcome Salam Technology, a top digital infrastructure systems integrator and IT solutions provider in Qatar…
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Holger Kliebe appointed new CFO at SER
(January 12, 2022 - Bonn) Effective January 1, 2022, SERgroup Holding International GmbH has appointed Holger Kliebe as the new Chief Financial Officer (CFO) and Member of the Management Board. SER is a leading software vendor of enterprise content management…
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City of Dortmund drives digitalization with ECM software from SER Group
(December 6, 2021 - Bonn) The City of Dortmund has selected Doxis4, the DMS solution from the SER Group, to provide its citizens with user-friendly, efficient e-government services. Digital eFiles and processes will enable the city to manage records city-wide.…
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SER Group garners award as Champion for contract management solution
(November 23, 2021 - Bonn) Users name the SER Group a “Champion” in contract management in an independent study of 14 solution providers conducted by IT analyst techconsult.
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SER Group welcomes new partner in Middle East region
(October 26, 2021 - Dubai, UAE / Bonn, Germany) The SER Group, a leading vendor of ECM software for intelligent information management, announces that its cutting-edge solutions for content, workflows and collaboration will be available for GCG Enterprise…
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SER Group is a Visionary in the Gartner® Magic Quadrant™ for CSP 2021
(October 21, 2021 - Bonn) The SER Group, a leading ECM and content services platform provider, is proud to announce that it has been positioned as a Visionary in the Gartner 2021 Magic Quadrant for Content Services Platforms*. The report evaluates 18…
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SER Group welcomes Neologix as new partner in the Middle East region
(September 23, 2021 - Bonn / Dubai, UAE) The SER Group, a leading global vendor of ECM software for intelligent information management, is pleased to welcome Neologix, a global end-to-end enterprise IT services and solutions provider, to its International…
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IHE compliance certified for SER Group at IHE-Europe 2021 Connectathon
(September 22, 2021 - Bonn) At the IHE-Europe 2021 Connectathon, SER Group showcased the interoperability of its ECM platform Doxis4, successfully passing test scenarios for the most important IHE profiles. Customers in the healthcare sector can be confident…
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SER Group in Gartner Market Guide 2021 for Content Collaboration Tools
(September 8, 2021 - Bonn) The SER Group, a leading ECM and content services platform provider, has been named a Representative Vendor for its collaboration solution, the Doxis4® iRoom®, in the 2021 Gartner Market Guide for Content Collaboration Tools*.
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SER Group founds new subsidiary in Dubai
(July 1, 2021 - Bonn / Dubai) SERgroup Holding International GmbH (SER Group), a leading global vendor of ECM software for intelligent information management, has taken the next step in its international growth strategy and, effective July 1, 2021, has…
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SER Group is the #1 ECM vendor in the Computerworld TOP200 report
(June 28, 2021 - Bonn / Warsaw) Computerworld, Poland’s leading IT magazine, has published its annual TOP200 report, which ranks companies from the Polish IT market according to their financial data and market strength. In the market for ECM vendors,…
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SER Group receives highest score and is named a “Strong Performer”
(June 14, 2021 - Bonn) The SER Group, a leading global content platform provider for intelligent information management, announces today that analyst firm Forrester Research has named it a "Strong Performer" in The Forrester Wave™: Content Platforms,…
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SER Group connector gives users access to information in Microsoft Teams
(May 27, 2021 - Bonn) With Doxis4 SmartBridge for Teams, the SER Group offers a new connector that enables its customers to access all information centrally on the Doxis4 enterprise content management (ECM) platform directly in Microsoft Teams. The connector…
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SER Group appoints new CEO and Executive Chairman
(May 17, 2021 - Bonn) SERgroup Holding International GmbH (SER Group) is pleased to announce that Sven Behrendt, previously Chief Operating Officer and member of the Management Board, has been appointed Chief Executive Officer and thereby Chairman of…
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Demand for digital contract management solution surges during pandemic
(April 7, 2021 - Bonn) In recent months, the SER Group has seen a surge in demand for its digital contract management solution. The out-of-the-box solution, also available in the cloud, enables companies to respond to the changing conditions of business…
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Forrester Report: SER Group included in all 4 content platform segments
(March 30, 2021 - Bonn) SER Group announces inclusion in market analyst firm Forrester Research’s report, ‘Now Tech: Content Platforms, Q1 2021’*, which lists 38 content platform providers based on their capabilities, vertical focus and size. The…
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PACCOR manages contracts in the cloud with Doxis4
(March 1, 2021 - Bonn) PACCOR, a global player in the packaging industry, provides sustainable and innovative packaging solutions. To streamline legal operations, compliantly manage legal documents and digitize workflows on an enterprise-wide level, it…
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Janine Trinkaus new Vice President of People & Culture at SER Group
(February 15, 2021 - Bonn) Following several leadership positions in the IT industry, most recently as Chief People Officer, Janine Trinkaus is now Vice President of People & Culture at SERgroup Holding International GmbH, where she spearheads the firm’s…
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SER Group's Doxis4 Cloud Services receive SOC 2 certificate
(February 1, 2021 - Bonn) The SER Group has successfully passed its SOC 2 Type 1 audit. Issued by the independent auditing firm CyberGuard Compliance LLP and certified by the American Institute of Certified Public Accountants (AICPA), the audit report…
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SER Group donates 100,000 euros to people in need
(January 25, 2021 - Bonn) The SER Group is supporting various local, regional and international aid projects for people in need with a donation of 100,000 euros. The aid was distributed among numerous organizations that support, for example, people without…
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SER Group receives highest product scores in ‘Digital Business Transformation’ & ‘Information Governance’ use cases
(January 18, 2021 - Bonn) The SER Group today announced that GARTNER INC. has given it the highest product scores in Digital Business Transformation (3.75 out of 5) and in Information Governance (3.98 out of 5) in the 2020 Critical Capabilities for Content…
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SER Group acquires Swiss firm Interact Digital AG
(January 14, 2021 - Bonn) SERgroup Holding International (SER Group) has acquired Interact Digital AG (Interact), a Swiss input and content management provider. Both companies made the announcement today. To ensure continuity, CEO Dr. Richard Cop will…
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SER Group a Visionary in the Gartner Magic Quadrant for Content Services Platforms 2020
(November 24, 2020 - Bonn) The SER Group, a leading ECM and content services platform provider, is proud to announce that it has been positioned by Gartner as a Visionary in the 2020 Magic Quadrant for Content Services Platforms*. The report evaluates…
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Kombiverkehr ensures business continuity with Doxis4 SaaS from SER Group
(September 29, 2020 - Bonn) The European logistics company Kombiverkehr specializes in running a network of freight trains in combined road-rail transport and moves over 800,000 truckloads per year from the road to the rails. Kombiverkehr deploys the…
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ITwiz Best 100: SER Group is #1 on the Polish ECM market
(September 18, 2020 - Bonn) For the fourth year in a row, the SER Group ranks number one in enterprise content management (ECM), a category which was first introduced to the ITwiz Best 100 in 2017. This annual ranking analyzes customer needs and currently…
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SER Group’s new Doxis4 module optimizes the purchase-to-pay process in SAP
(August 27, 2020 - Bonn) The new solution from the SER Group enables companies to digitalize the purchase-to-pay process. With Doxis4 Intelligent Order Confirmation Automation, inbound order confirmations are processed and posted automatically in SAP.…
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SER recognized in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Content Services Platforms report
(July 29, 2020 - Bonn) The SER Group has been named in the Gartner Peer Insights ‘Voice of the Customer’: Content Services Platforms* report, in which customers give the SER Group a 93% willingness to recommend rating (based on 30 reviews as of January…
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Computerworld Top 200: Once again, SER Group #1 in ECM
(July 28, 2020 - Bonn) The IT magazine Computerworld has just released its annual “Top 200*”, which evaluates and rates the Polish IT market in numerous categories. This year’s Top 200 has not only placed the SER Group in top positions in 21 categories,…
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SER Group expands customer and managed services portfolio
(July 23, 2020 - Bonn) The SER Group is expanding its managed services portfolio. More and more SER customers are choosing extended services or a full-service package for the operation of their Doxis4 enterprise content management solution — whether…
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SER Group a Gold Partner in four competencies – with 13 years of proven expertise
(June 26, 2020 - Bonn) Microsoft competence at the highest level – this is once again confirmed by Microsoft's recognition of the SER Group as a Microsoft Gold Partner for the 13th year in a row. This gives SER customers the security of receiving a…
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SER Group in Gartner Market Guide for Content Collaboration Tools
(May 27, 2020 - Bonn) The SER Group, a leading ECM and content services platform provider, announces that the company has been recognized for its collaboration solution the Doxis® iRoom® in the 2020 Gartner Market Guide for Content Collaboration…
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The SER Group founds new cloud subsidiary
(May 14, 2020 - Bonn) The SER Group was able to significantly increase its cloud revenue in 2019 over the previous year — a growth trend which clearly continues after Q1 2020. An increasing number of customers trust in the quality and security of SER’s…
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SER Group makes new SaaS solution available free of charge
(April 15, 2020 - Bonn) The SER Group helps companies enable digital working for all staff, anywhere, without media breaks. With the Universal Workspace SaaS solution, employees working from home and in distributed teams can organize tasks and documents…
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A message about COVID-19 from the SER Group Management team
(March 17, 2020 - Bonn) The world is experiencing a time of crisis right now that poses new and unprecedented challenges. The SER Group has been dedicated to supporting you in all your business needs for more than three decades now. In the current crisis,…
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SER successfully certified according to ISO 9001:2015
(December 10, 2019 - Bonn) Following an audit conducted by TÜV Rheinland, SER Software Technology GmbH has been successfully certified according to ISO 9001:2015 for its software development. ISO 9001 is the most important international standard for…
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Gartner Critical Capabilities for CSP 2019
(November 28, 2019 - Bonn) SER has been recognized by Gartner for the critical capabilities of its content services platform Doxis4 in supporting five business use cases. The Gartner Critical Capabilities for Content Services Platform report for 2019*…
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SER a Challenger once again in Gartner Magic Quadrant
(November 4, 2019 - Bonn) SER, a leading ECM and content services platform provider, announces that it has been positioned as a Challenger for the second year running in the 2019 Gartner Magic Quadrant for Content Services Platforms (CSP)*. The company…
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Bank Pekao S.A. trusts in Doxis4
(October 9, 2019 - Warsaw) The SER Group is thrilled to welcome another new customer from the banking sector: Bank Pekao S.A. Based in Warsaw, Poland, the bank is focused on smart growth and high customer value. The SER Group is excited to be a part of…
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Intelligent Deutsche Bahn BCM platform now in the cloud
(September 10, 2019 - Berlin) With Doxis4 enterprise content management (ECM), Deutsche Bahn has long been practicing intelligent information management in digital processes and services. The migration of the Doxis4-based Bahn Content Management (BCM)…
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New major release of SER Group’s Doxis4 Content Service Bus 4.0
(August 6, 2019 - Bonn) The SER Group announces yet another milestone: The new major release 4.0 of its ECM platform Doxis4 Content Service Bus is out. The platform’s latest innovations cover content, process, reporting and cognitive services, in addition…
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SER named a “Strong Performer” in ECM content platform market
(July 24, 2019 - Bonn) The SER Group, a leading ECM and content services platform provider, announces today that analyst firm Forrester Research has named it a "Strong Performer" in The Forrester Wave™: ECM Content Platforms, Q3 2019.*
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SER names Stefan Zeitzen as new Chief Sales Officer
(July 2, 2019 - Berlin) Stefan Zeitzen — a sales specialist with a strong international background — joins the SER Group as its new Chief Sales Officer (CSO). As a global leader for enterprise content management solutions, SER is pleased to announce…
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SER a Microsoft Gold Partner in three competencies
(May 8, 2019 - Berlin) To be a Microsoft Gold Partner is a feat, but to be a part of this elite group for 12 consecutive years is true recognition of competency excellence for SER. Only one percent of all Microsoft partners achieve this — worldwide!…
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Simply continue working with integrated invoice verification
(April 8, 2019 - Berlin) Switch to SAP S/4HANA and simply continue working with integrated invoice verification. SER customers enjoy the benefits with Doxis4 InvoiceMaster Control for SAP. Version 8.4 of the SER solution is now certified for SAP S/4HANA.…
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SER wins investor to drive future growth
(January 25, 2019 - Bonn/Berlin) Largest vendor of ECM software in Europe Carlyle’s expertise and network will support sustainable long-term growth Selling shareholders remain significantly invested
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SER supports Plasser India
(January 9, 2019 - Berlin) The SER Group was selected to support Plasser India’s modernization and digitalization at their plant near Delhi. The full range of the Doxis4 suite, including enterprise content management, workflows and collaboration via…
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Gartner technology analysis
(November 19, 2018 - Berlin) Gartner scores Doxis4 from SER with "excellent" in four out of five use cases and "good to excellent" in the fifth use case for content services platforms. The SER Group improved the scores of its flagship product Doxis4…
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New Gartner Magic Quadrant for Content Services Platforms
(November 6, 2018 - Berlin / Bonn) Gartner has positioned the SER Group as a Challenger in the newly published 2018 Magic Quadrant for Content Services Platforms (CSP)*. The SER Group, the only European ECM vendor among the Challengers, credits the positioning…
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SER covers all functionality segments
(October 11, 2018 - Bonn) In Forrester’s recently released international Now Tech report on content platforms, SER is listed as covering all four of the analyzed primary functionality segments. SER is one of the three mid-sized ECM vendors that covers…
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Market research ECM Insights 2018
(September 5, 2018 - Berlin) Inaccessible and outdated information: more than every second company struggles with this in digital collaboration. This is the key result of the SER Group's market research series ECM Insights for 2018*. The situation is…
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The SER Group ranks number one in Polish ECM market
(July 13, 2018 - Berlin) SER once again leads the ECM field in 2018 as it did in 2017, when the ECM ranking of ITwiz Best 100* was first introduced. In its annual ranking, ITwiz ranks Polish IT companies and analyzes customer needs. The Best 100 includes…
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Gold for the eleventh year in a row
(July 12, 2018 - Berlin) A gold streak that doesn't end: For the eleventh time in a row, SER has attained the highly sought-after Microsoft Gold Partner status. Only one percent of all Microsoft partners worldwide achieve this status, demonstrating once…
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SER Group leads the Polish ECM market
(July 11, 2018 - Berlin) Once again, Computerworld Top 200* ranks SER number one in the ECM market in Poland. The magazine Computerworld publishes the ranking in cooperation with IDG under the patronage of the Polish Ministry of Digital Affairs, the Ministry…
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Best of Industry Award
(June 29, 2018 - Berlin) Eissmann Group Automotive project with Doxis4 is the best software project of the Best of Industry Award 2018. Clinching a strong fourth place in the category "Industry 4.0", Eissmann and SER beat out several hundred other competitors.
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Strong revenue surge
(June 14, 2018 - Berlin) SER is among the large established players of the EU and UK ECM market, as the latest Now Tech report from Forrester states. The renowned market analysts created an overview of the European ECM market, detailing 20 vendors based…
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Strong revenue surge
(May 28, 2018 - Berlin) Around 10% revenue growth: The SER Group has further strengthened its top positioning as the largest European software vendor for enterprise content management* (ECM). In the fiscal year 2017, the SER Group grew more than twice…
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SER at the Gartner Symposium in Dubai 2018
(March 29, 2018 - Berlin) "Scale" was the overriding theme of this year's Gartner Symposium in Dubai. The SER Group took advantage of the event to establish its positioning as an ECM solution provider for the Middle East and to strengthen its existing…
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SER and AIT Austrian Institute of Technology
(March 6, 2018 - Vienna/Berlin) SER Solutions Österreich GmbH and AIT Austrian Institute of Technology have announced the successful completion of a joint research project, "Natural Language Search with Doxis4". The research results and the functional…
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Gartner technology analysis
(November 27, 2017 - Berlin) The SER Group's Doxis4 scores well in all use cases of Gartner's Critical Capabilities for Content Services Platforms and is highly suitable for large content ecosystems and diverse application scenarios. The Doxis4 iECM suite…
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New Gartner Magic Quadrant for Content Services Platforms
(October 10, 2017 - Berlin / Bonn) The SER Group is now a “Visionary” according to Gartner’s 2017 Magic Quadrant for Content Services Platforms* (CSP). As Europe’s largest vendor for enterprise content management** and a global leader, the SER…
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Rhine newspaper publisher partners up with SER
(October 4, 2017 - Berlin) Mittelrhein-Verlag, publisher of the Rhein-Zeitung newspaper in Germany, has joined up with SER to deploy the ECM software Doxis4. With automated invoice management and electronic archiving for all invoice documents and data,…
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The first ECM solution worldwide to fulfill the requirements
(September 20, 2017 - Berlin) Doxis4 from SER is the first ECM system worldwide to receive SAP S/4HANA certification for the archive interfaces ArchiveLink and ILM. And this means long-term security for all companies that plan to switch to the new generation…
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Market research ECM Insights 2017
(August 17, 2017 - Berlin) Dispersed information, system diversity in information management, and the resulting information silos are immense challenges for 75 percent of the corporations surveyed in the market research series ECM Insights 2017, conducted…
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Doxis4 the first ECM solution worldwide to be EU GDPR-certified
(August 8, 2017 - Berlin) SER is a pioneer in securing personal data. The renowned auditing firm Ebner Stolz has certified Doxis4 according to the EU General Data Protection Regulation (GDPR). Doxis4 is the first ECM system worldwide to receive this certification.
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3 ways to support and bolster teamwork
(July 24, 2017 - Berlin) Digitalization, teams working from several locations, work on the go, home office work models, and many other factors are changing the way we work together. More and more we see new digital ecosystems emerging as economic communities…
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Second place at the Digital Leader Award for the Doxis® iRoom® for supplier of SER
(July 13, 2017 - Berlin) At the Digital Leader Awards 2017, SER customer Eissmann Group Automotive clinched second place in the category Spark Collaboration with its Doxis4 project "iRoom® – Eissmann Supplier Platform as a Service (PaaS)". The award…
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AIIM report on EU GDPR
(July 4, 2017 - Bonn) Most companies are not fully prepared for the new EU GDPR. As a survey by the international organization AIIM reveals, only six percent of the responding companies are ready for the regulation — although it comes into effect in…
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Doxis4 installation is certified for ISO 14641-1: 2012
(June 19, 2017 - Berlin) Data protection, access protection, immutability — these requirements are covered by ISO 14641-1: 2012 in its specifications concerning the design and the operation of an information system for electronic information preservation.…
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Gold for the tenth time in a row
(May 15, 2017 - Berlin) For the tenth year in a row, SER has attained the highly sought-after Microsoft Gold Partner status, demonstrating again the excellent implementation of the Doxis4 iECM suite in the Microsoft products and the high value this offers…
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SER is the first German ECM vendor certified according to the international standard
(April 19, 2017 - Berlin) The Doxis4 iECM suite was successfully certified according to the international standard ISO 16175-2 ("Information and documentation — Principles and functional requirements for records in electronic office environments").…
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SER is recognized in independent ECM reports
(April 6, 2017 - Berlin) The SER Group announces today that Forrester Research has named it a "Strong Performer" in its Waves for ECM Transactional Content Services* and ECM Business Content Services**. SER is the only vendor of German origin listed in…
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DiPS.kommunal now available to all NRW municipalities
(March 17, 2017 - Bonn/Cologne) The City of Cologne kicked off operations of its new long-term archive for digital data, called DiPS.kommunal. The solution is intended to fight "digital dementia" and is now available to all municipalities in North Rhine-Westphalia.…
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Doxis4 safeLock
(March 13, 2017 - Berlin) Since the EU General Data Protection Regulation (EU GDPR) was adopted in April 2016, member states have been preparing for the new data protection laws. In February 2017, for example, the German cabinet decided to adapt its laws…
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SER solution available for 137 countries
(December 12, 2016 - Berlin) The Doxis4 iECM suite's language portfolio has been extended to add a thirteenth language: Hungarian. SER's enterprise content management (ECM) and business process management (BPM) solution is now available for 137 countries…
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SER presents three companies that practice World Paper Free Day 2016 every day
(November 3, 2016 - Berlin) Tomorrow is World Paper Free Day and AIIM, the initiator, wants you to be more conscientious about how you use paper in business. Digitizing paper is just the first step. To truly work more efficiently and cost-effectively,…
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SER is listed as one of 15 ECM vendors in Gartner report
(November 2, 2016 - Berlin) The SER Group has been positioned by Gartner as one of the 15 ECM vendors worldwide in the 2016 Gartner Magic Quadrant for Enterprise Content Management*. We see this as proof that the SER Group continues to fulfill Gartner’s…
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SER Group strengthens business in Russia
(October 20, 2016 - Berlin/Moscow) The SER Group, one of the top ECM vendors worldwide, is expanding its business in Russia with a newly founded legal entity OOO SER Software RUS. With this step, SER is strengthening its commitment to the Russian market.…
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Doxis4 InvoiceMaster powered by SAP NetWeaver
(October 19, 2016 - Berlin) Doxis4 InvoiceMaster 8.3 is successfully certified in combination with SAP ERP and SAP NetWeaver 7.40. SER has been a certified SAP partner for archiving solutions for many years. Now, SER expands its certification portfolio…
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Excellent economic efficiency the decisive factor
(September 14, 2016 - Bern / Oberentfelden) After an extensive tender process at Swiss Transfusion SRC Inc. in Bern, SER Schweiz won with Doxis4. SER and its ECM solutions will tackle the areas of vendor invoice processing, quality management, and transfusion…
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SER offers SAP Fiori app for invoice workflows
(July 26, 2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide to offer an SAP Fiori-based app that supports user-friendly invoice workflows on smartphones, tablets and other mobile devices. The app enhances SER's…
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SER builds on the latest SharePoint generation as one of the first vendors worldwide to offer high-performing ECM
(June 2, 2016 - Berlin) SER is one of the first enterprise content management (ECM) vendors worldwide that supports SharePoint 2016. The deep integration of Doxis4 into the Microsoft solution now adds a comprehensive document management function (DMS)…
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Business travel made easy
(April 14, 2016 - Berlin) Have all your business documents with you without having to carry a thing – except your smartphone. Access all your documents and take part in business processes – even away from the office. It is possible. Yet many companies…
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Active member of international association
(March 22, 2016 - Bonn/Berlin) Starting in January 2016, SER became an active member of AIIM, the international Association for Information and Image Management. This global network of experts brings together independent research, further education and…
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SER attains Microsoft Gold Partner status
(March 17, 2016 - Berlin) SER has once again achieved gold status as a Microsoft Partner. SER, an ECM vendor in the Gartner Magic Quadrant for Enterprise Content Management, was able to strengthen its competencies and know-how in the integration of Microsoft…
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Managing the ECM generation change – the right way
(February 15, 2016 - Berlin) Poor support, a lack of scalability, security gaps – there are many reasons to do away with outdated enterprise content management (ECM) systems. Still, the switch to a modern ECM system can be rocky if the data migration…
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Safe Harbor invalid
(December 8, 2015 - Bonn) Safe Harbor - there are many puns going around the European Court of Justice declaring it void, but let’s resist the temptation to add another one and focus on the practical ramifications.
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Gartner Symposium / ITxpo
(November 18, 2015 - Berlin/Barcelona) Under this year’s theme “Rise to the Challenge” more than 5,000 CIOs and IT leaders gathered in Barcelona for Gartner Symposium/ITxpo. As Platinum Sponsor SER positioned ECM Excellence for the Digital Workplace…
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SER Group joined premier league of global suppliers for ECM
(October 23, 2015 - Bonn) SER Group, Europe’s foremost developer of Enterprise Content Management, has today consolidated its past successes by joining Gartner’s Magic Quadrant for Enterprise Content Management*. The company’s official admission…
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The consequences of the “Safe Harbor” ruling
(October 19, 2015 - Bonn) Since the European Court of Justice (ECJ) ruled that the “Safe Harbor” agreement is invalid, a state of legal limbo has prevailed in that no clear data protection regulations now exist regarding the secure exchange of personal…
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SER Group presented ECM solutions for the digital workplace
(September 28, 2015 - Bonn/London) Addressing an international audience at the Gartner Digital Workplace Summit in London, SER set out what Doxis4 ECM can do for the digital workplace. SER took the opportunity to present the SER Group and its ECM and…
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Ready for Windows 10
(July 27, 2015 - Bonn) On July 29, 2015 Microsoft officially releases Windows 10. As Microsoft Gold Partner, SER was granted access to a developer preview of Windows 10 at an early stage, so that SER was able to push the integration of the Microsoft operating…
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Strategic cooperation
(July 27, 2015 - Wien) SER, an European software manufacturer of complete enterprise content management systems for information logistics, and the research partner AIT Austrian Institute of Technology agree a strategic cooperation to develop and market…
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SER Group in Russia
(April 22, 2015 - Bonn / Moskau) On 19 May, the SER Group will be presenting its enterprise content management solutions at DOCFLOW 2015 in Moscow. SER will be appearing at this key industry event as a Gold Partner of the trade fair & conference for…
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SER in Moscow
(April 15, 2015 - Bonn / Moskau) On 15 April 2015, the SER Group took part in "BPM Day" in Moscow. SER took the opportunity of the BPM (business process management) industry conference to present its completely re-imagined Doxis4 BPM software to the Russian…
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Successful Doxis4 BPM première
(April 7, 2015 - Bonn) Hybrid BPM systems which can master both model-driven (rule-based) and agile (flexible) processes are the future. This was confirmed by the analysts and advisers Gartner and Zöller & Partner at the Doxis4 BPM première in Bonn.…
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A connection between sites that transcends language
(March 31, 2015 - Berlin) Doxis4 now supports 12 official languages, with coverage for 135 countries. International companies can now provide their employees with access to the Doxis4 integrated enterprise content management suite in the relevant official…
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SER Group at Gartner BPM Summit 2015 in London
(March 31, 2015 - Bonn / London) On 18 and 19 March, the Gartner BPM Summit 2015 was held in London and was a great opportunity for BPM experts, IT decision makers and business architects to discuss the latest trends and technologies for managing business…
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SER France awarded excellence
(February 24, 2015 - Berlin) IT decision-makers at French organisation Club Decision DSI have awarded SER Solutions platinum technology partner status for 2015, recognising its work as an innovative company in the area of digitisation. By establishing…
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Premiere: SER is introducing a completely re-imagined BPM system
(February 11, 2015 - Berlin) SER adds more agility to business processes with the new Doxis4 Business Process Management (BPM). Businesses can then react more quickly to a changing environment without having to make sacrifices in terms of process compliance.…
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SER is introducing a completely re-imagined business process management system
(February 9, 2015 - Berlin) When it comes to process management with SER, there's no need to make sacrifices. With its completely re-imagined BPM services, SER overcomes the strict separation between normative, model-driven business processes and a situational,…
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Doxis4 translated into Chinese and support programmes for Chinese students
(November 6, 2014 - Berlin) The SER Group has concluded a cooperation agreement with the China University of Mining and Technology (CUMT) in Xuzhou. This cooperation is aiming for the linguistic and conceptual localisation of SER software into Chinese,…
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ILM for SAP documents and data using the SER archive
(October 4, 2014 - Berlin) The Doxis4 archive has once again proven its suitability for the secure long-term archiving of SAP documents and data in official SAP test procedures. SAP SE has certified the integration of the archive interfaces Doxis4 HCS…
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