These leaders place their trust in us

SER is a "Leader" in the SPARK Matrix™: Content Service Platform, 2022

inside Doxis

Everything you need to innovate, connect, grow and work better.

Intelligent archiving

Securely store
& find information

Document management

Digitize, understand
& work on documents

Workflow automation

Automate case
management & tasks


All information
in the right context

Business connectors

Integrate seamlessly with
best-of-breed applications

Built-in intelligence

Extract & reuse insights
& knowledge

Invoice automation

Automated invoice


Collaborate from anywhere,
with anyone

Governance & compliance

Identify & protect

Discover the next generation of
Enterprise Content Management


Martin Treder,
Global IT, DHL Express

Our hunt for an ideal document management solution had reached global proportions, but it turns out that the answer was right in front of us all along – just across the river at SER.

Jörn Lamb,
Project Manager, IT department, SEW-EURODRIVE

...A massive improvement. This is an excellent example of how you can achieve so much with such little effort.

Werner Höltl,
Application Manager (Finance), Duravit AG

We are very well equipped to handle what the future holds – especially when it comes to our international, document-based business processes.

Thomas Schnell,
Head of Functional Operations, BCM platform, DB Systel

With Doxis by SER Group, we have succeeded in establishing a single, electronic ECM infrastructure that can be integrated as a Group standard.

René Schmalen,
Head of Claims, Delvag, Lufthansa Group

E-files with workflows has made our claims settlement perceptibly more efficient and has eased collaborative work...forming the basis of new digital services for our customers and partners.

Lars Schmerge,
ECM Project Manager, Bernard Krone Holding

Why we chose SER? From the very beginning, they were on eye level with us and the Doxis solution fulfilled all of our requirements.

Martin Mermolja,
Customer Management, Sunrise Communications

With Doxis, we now have a stable platform that runs around the clock. Our customer files are always found quickly and easily — regardless of where they are located!

Markus Schiffer,
Portfolio Manager, DEVK

The number one strategic target of DEVK is customer satisfaction. We can only achieve this if we are fast and able to provide information on demand.

Gundolf Hallmann,
Area Manager of Finance and Accounting, Bofrost*

Our goal was to shorten the invoice processing time and to have a more efficient and audit-proof structure. We achieved this thanks to SER. A win for the company and, most of all, for the employees.

Facts & figures

5 million
satisfied users

A leader
of the
ECM market

More than
35 years
of experience


630 motivated

Premium quality
Made in

Customers rate SER & Doxis

Overall Peer Rating

Thumbs up

Willingness to recommend

*Peer Insights reviews as of 05/11/2022 based on 133 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

Blog & News

Full score in 10 criteria

Strong Performer: SER Group with the highest score in current offering category

SER Group, the leading provider of intelligent content automation solutions, announces today that analyst firm Forrester Research has named it a “Strong Performer” in The Forrester …

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SPARK Matrix™ Content Service Platform, 2022

SER named a Leader in the content services market

SER, the leading provider of intelligent content automation solutions, announces today that it has been named a Leader in the global SPARK Matrix™ Content Service Platform 2022* report. SER …

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Professional User Rating: Digital Solutions 2023

Doxis Contract Management named a 'Champion' once again

Doxis Contract Management is once again a ‘Champion’ according to the independent benchmark study “Professional User Rating: Digital Solutions 2023” by techconsult. Doxis rates …

Read more

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