We deliver your
Return on Information

As a leading vendor of intelligent information management and process automation software, we help you to achieve true digital transformation.

Our highly acclaimed, cutting-edge solutions for content, workflows and collaboration give you the means to grow business, enhance operational efficiency, enrich customer experience and create a modern digital workplace.

Intelligentes Informationsmanagement
mit der SER Group

These leaders place their trust in us

What's on your digital agenda?

Document management »

Digitize, understand & work on documents

Automate workflows »

Automate case management & tasks

Electronic archiving »

Securely store & find information

Electronic files »

All information in the right context

Invoice processing »

Automated invoice processing

Collaboration »

Collaborate from anywhere, with anyone

Governance & compliance »

Identify & protect information

Flexible deployment »

In the cloud, on-premises or a hybrid of both

Built-in intelligence »

Extract & reuse insights & knowledge

SER Group is a Visionary in the 2021 Gartner® Magic Quadrant for Content Services Platforms*

In its evaluation of 18 vendors of content services platforms (CSP), Gartner has positioned the SER Group as a Visionary in the 2021 Magic Quadrant for CSPs based on its completeness of vision and ability to execute. Read the full report to find out how well the evaluated vendors are able to fulfill the needs of organizations today.

Martin Treder,
Global IT, DHL Express

Our hunt for an ideal document management solution had reached global proportions, but it turns out that the answer was right in front of us all along – just across the river at SER.

Jörn Lamb, Project Manager, IT department,

...A massive improvement. This is an excellent example of how you can achieve so much with such little effort.

Werner Höltl, Application Manager (Finance), Duravit AG

We are very well equipped to handle what the future holds – especially when it comes to our international, document-based business processes.

Thomas Schnell,
Head of Functional Operations, BCM platform, DB Systel

With Doxis4 by SER Group, we have succeeded in establishing a single, electronic ECM infrastructure that can be integrated as a Group standard.

René Schmalen,
Head of Claims, Delvag,
Lufthansa Group

E-files with workflows has made our claims settlement perceptibly more efficient and has eased collaborative work...forming the basis of new digital services for our customers and partners.

Lars Schmerge,
ECM Project Manager, Bernard Krone Holding

Why we chose SER? From the very beginning, they were on eye level with us and the Doxis4 solution fulfilled all of our requirements.

Martin Mermolja,
Customer Management, Sunrise Communications

With Doxis4, we now have a stable platform that runs around the clock. Our customer files are always found quickly and easily — regardless of where they are located!

Markus Schiffer,
Portfolio Manager, DEVK

The number one strategic target of DEVK is customer satisfaction. We can only achieve this if we are fast and able to provide information on demand.

Gundolf Hallmann,
Area Manager of Finance and Accounting, Bofrost*

Our goal was to shorten the invoice processing time and to have a more efficient and audit-proof structure. We achieved this thanks to SER. A win for the company and, most of all, for the employees.

About the SER Group

Sven Oliver Behrendt, CEO

Over 5 million
satisfied users

More than 35
years of experience

Long-term customer

A leader of the
ECM market

Over 630
motivated employees

Premium quality
Made in Germany

Doxis4: The missing link between content and processes

Strengthening the management team to drive growth and M&A

Holger Kliebe appointed new CFO at SER

Effective January 1, 2022, SERgroup Holding International GmbH has appointed Holger Kliebe as the new Chief Financial Officer (CFO) and Member of the Management Board. SER is a leading software …

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Electronic file a prerequisite for digital processes

City of Dortmund drives digitalization with ECM software from SER Group

The City of Dortmund has selected Doxis4, the DMS solution from the SER Group, to provide its citizens with user-friendly, efficient e-government services. Digital eFiles and processes will enable …

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Top ratings in new study

SER Group garners award as Champion for contract management solution

Users name the SER Group a “Champion” in contract management in an independent study of 14 solution providers conducted by IT analyst techconsult.

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Customers rate SER & Doxis4*

Overall Peer Rating

Thumbs up

Willingness to recommend

*Peer Insights reviews as of 01/10/2022 based on 119 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.