These leaders place their trust in us


What's on your digital agenda?

Document management »

Digitize, understand & work on documents

Automate workflows »

Automate case management & tasks

Electronic archiving »

Securely store & find information

Electronic files »

All information in the right context

Invoice processing »

Automated invoice processing

Collaboration »

Collaborate from anywhere, with anyone

Governance & compliance »

Identify & protect information

Flexible deployment »

In the cloud, on-premises or a hybrid of both

Built-in intelligence »

Extract & reuse insights & knowledge

Martin Treder,
Global IT, DHL Express

Our hunt for an ideal document management solution had reached global proportions, but it turns out that the answer was right in front of us all along – just across the river at SER.

Jörn Lamb, Project Manager, IT department,
SEW-EURODRIVE

...A massive improvement. This is an excellent example of how you can achieve so much with such little effort.

Werner Höltl, Application Manager (Finance), Duravit AG

We are very well equipped to handle what the future holds – especially when it comes to our international, document-based business processes.

Thomas Schnell,
Head of Functional Operations, BCM platform, DB Systel

With Doxis4 by SER Group, we have succeeded in establishing a single, electronic ECM infrastructure that can be integrated as a Group standard.

René Schmalen,
Head of Claims, Delvag,
Lufthansa Group

E-files with workflows has made our claims settlement perceptibly more efficient and has eased collaborative work...forming the basis of new digital services for our customers and partners.

Lars Schmerge,
ECM Project Manager, Bernard Krone Holding

Why we chose SER? From the very beginning, they were on eye level with us and the Doxis4 solution fulfilled all of our requirements.

Martin Mermolja,
Customer Management, Sunrise Communications

With Doxis4, we now have a stable platform that runs around the clock. Our customer files are always found quickly and easily — regardless of where they are located!

Markus Schiffer,
Portfolio Manager, DEVK

The number one strategic target of DEVK is customer satisfaction. We can only achieve this if we are fast and able to provide information on demand.

Gundolf Hallmann,
Area Manager of Finance and Accounting, Bofrost*

Our goal was to shorten the invoice processing time and to have a more efficient and audit-proof structure. We achieved this thanks to SER. A win for the company and, most of all, for the employees.

About the SER Group

Dr. John Bates, CEO

Over 5 million
satisfied users

More than 35
years of experience

Long-term customer
relationships

A leader of the
ECM market

Over 630
motivated employees

Premium quality
Made in Germany

Doxis4: The missing link between content and processes

SERlife

“A new era has begun!” – The SER Summit 2022 in review

The first-ever SER Summit took place on April 25 and 26 – and it was a resounding success! Over 250 visitors from around the globe were excited to finally meet in person and learn about the …

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Gartner Critical Capabilities Report 2021 for Content Services Platforms

SER Group receives highest product scores in ‘Content and Process Automation’ and ‘Business Role Hub Document Management’ Use Cases

SER announces that GARTNER® INC. has given it the highest product scores in ‘Content and Process Automation’ (3.67 out of 5) and in ‘Business Role Hub Document Management’ (3.62 out of …

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NEW AI-POWERED PLATFORM & SOLUTIONS SUITES

SER launches Doxis Intelligent Content Automation

SER announces today the launch of Doxis Intelligent Content Automation, a revolutionary AI-powered platform to automate content understanding, which improves visibility, increases revenue opportunity …

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Newly appointed leaders to drive profitable growth

Dr. John Bates named CEO; SER sets up team for accelerated growth

Effective immediately, SERgroup Holding International GmbH (SER) is pleased to announce that Dr. John Bates has been named Chief Executive Officer. Furthermore, SER has enhanced its management team …

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Customers rate SER & Doxis4*

Overall Peer Rating

Thumbs up
85%

Willingness to recommend

*Peer Insights reviews as of 01/10/2022 based on 119 reviewers. Disclaimer: Peer Insights™ reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.