ECM for insurance providers

Electronic files with workflow management have made our claims settlement perceptibly more efficient and has eased collaborative work and cross-departmental cooperation. They form the basis for new digital services for our customers and partners.
René Schmalen, Head of Claims, Delvag Versicherungs-AG, Lufthansa Corporation
These insurance companies have decided to work with Doxis
First-class customer service
A successful insurance provider offers first-class customer service! Don’t leave your customers waiting. Doxis helps you to ensure short response times, direct communication and quick underwriting and claims processes. With excellent customer service, you gain the loyalty and satisfaction of your customers — and ensure sustainable growth.
Case study
Read nowThe customers notice that our processing speed is higher due to the fact that DEVK responds so much faster.
Alexander Erpenbach, Head of the Policy Department for the divisions Property, Liability, Accident, Automotive Insurance and Customer Center Service, DEVK

Compliance & data protection covered
Doxis verifiably protects personal data.
With Doxis, you can fully protect customer data from unauthorized access, manipulation and loss. At the same time, you can also demonstrably delete personal data, when needed – Doxis is EU GDPR-certified. Fulfill legal retention periods with Doxis automatically. You can also store all tax-related documents in an audit-proof and legally compliant way.
Possible use cases of company-wide digitalization
Contract management »
Inbound mail processing »
Workflow automation »
Employee onboarding »
Portal integration »
Document management »

Information was stuck in silos across the company. But we need this information to be available wherever our employees have direct contact with customers. It was time for a company-wide ECM strategy.
Markus Saladin, Head of the ECM Program, Helvetia insurance, Switzerland
A guide to automated & customer-centric case management
An in-depth look at what case management must deliver today to meet policyholder needs: with insurance case studies and actionable insights to digitally transform your business processes for long-term agility.
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