SER is a Leader!

IDC MarketScape for Intelligent Content Services 2024

SER is a Leader in the IDC MarketScape for Intelligent Content Services 2024*

We are thrilled to announce that SER has been named a Leader in the IDC MarketScape for Intelligent Content Services 2024 report!

The report says, “Organizations that need a comprehensive enterprise content suite for unifying content, automation, and content intelligence should consider SER Group's Doxis ICA. It is an AI-driven platform, with one common metadata layer and a contextualized content experience.  


SER named a Leader in 2024 IDC MarketScape

SER is a Leader in the IDC MarketScape for Intelligent Document Processing Software 2023-2024*

We are very excited to announce that SER has been named a Leader in the IDC MarketScape for Worldwide Intelligent Document Processing Software 2023-2024 report!

As a Leader, the report says, “From classification and extraction to support for emerging document understanding capabilities, SER Group’s IDP and AI solutions help its users harness information for better decision-making and expedited workflows.”


SER Group named a "Strong Performer" in The Forrester Wave™: Content Platforms, Q1 2023***

SER Group has been recognized by Forrester Research with the highest score in the current offering category among 13 vendors in The Forrester Wave™: Content Platforms, Q1 2023*. Rated a "Strong Performer", SER received a score of 5 out of 5 was received in 10 criteria, including "Document Management", "App Design/Development Tools", and "Digital Process Automation". The report evaluates the top 13 content platform vendors according to market presence, current offering and strategy.


SER ‘distinguished Leader’ of content services market in 2023 SPARK Matrix™ report

SER, the world leader in Intelligent Content Automation solutions, is delighted to announce that it has been named a Leader in the global SPARK Matrix™ Content Service Platform Q4 2023* report. SER is among the top three technology leaders in the 2023 matrix.

"The report independently confirms what our customers and partners keep telling us – that the AI and automation capabilities of our Doxis Intelligent Content Automation platform are massively accelerating their time-to-value and revolutionizing how they harness their content,” comments Dr. John Bates, CEO of SER.

Read the full report!

The 2023 report gives a detailed analysis of CSP global market dynamics, major trends, vendor landscape, and competitive positioning. It also provides a competitive analysis and ranking of the leading technology vendors, including strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position. 

Download report

Customers review SER & Doxis

On the Gartner Peer Insights™ platform, IT and enterprise professionals rate their ECM vendors and share their experiences. Take a look at what SER's customers have to say!

Overall Peer Rating

4.4/5 based on 178 reviews as of 15/11/2024


*IDC MarketScape: Worldwide Intelligent Content Services Software 2024 Vendor Assessment, Amy Machado and Holly Muscolino, September 2024, IDC #US51467323.

**IDC MarketScape for Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment, doc #US49988723, November 2023.

About the IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

 

***The Forrester Wave™: Content Platforms, Q1 2023, The 13 Providers That Matter Most And How They Stack Up, March 23, 2023

 

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant and Gartner Peer Insight are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SER Group.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.


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