Logo Stadtwerke Schwäbisch Gmünd GmbH
Company Stadtwerke Schwäbisch Gmünd GmbH (Kopie)
Area of application Digital case processing with eRecords
Industry Banken
Employees 171 (2015)
Turnover €68.9 million (2015)
Headquarters Schwäbisch Gmünd
Integration SAP
Project scope Germany

Brief Project Description

Starting point

The leaders of Stadtwerke Schwäbisch Gemünd gave their departments the strategic goal of creating a paper- free future and thereby digitizing processes and documents. Special emphasis was placed on document- centric processes that involve multiple departments. The documents in these processes were originally compiled and exchanged according to organizational agreements and the file server structure. In daily work, however, this proved difficult to implement — especially when it came to cross- departmental processes. Furthermore, a lot of information was still only on paper. This made documents hard to access. Many duplicates were circulating among employees from various departments and areas to give them quick information access. For these reasons, the company wanted to launch ECM to create a modern electronic system with an audit-proof archive to manage departmental eRecords and workflows that represent processes — all to support daily work and optimize procedures.

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