„Thanks to the SER DMS, our performance has improved markedly and we are very quick to respond to both our customers and our suppliers!”

Ingo Köster of IT application management at Westfalen AG
Westfalen Group
Company Westfalen Group
Area of application Archiving, document management (DMS) and automated inbound invoice processing.
Industry Energy provider
Employees 1345
Turnover 1.9 billion (2013)
Headquarters Münster
Integration SAP, Intrexx portal
Project scope International
More information in the +Content area
The “Westfalen Way to Win”: success with energy and ECM
Best Practice

The “Westfalen Way to Win”: success with energy and ECM

Best Practice »
Best practice video

The "Westfalen Way to Win": success with energy and ECM

Best practice video »

Brief Project Description

Initial situation

The creation of a central point where invoices were received had resulted in the paper invoices being sent all over the place, since they had to be approved at the distributed sites of the Westfalen group. To speed up the approval process and avoid travel times for the post, the digitised invoices were to be kept centrally in accordance with the law and made available for auditing.

Register now and access our +Content +Content

  • Detailed project description
  • Option: download the PDF
  • Download the detailed best practice