Customer Story: FCA Bank

Digital processes in automotive financing

Customers & dealers at a glance

At FCA Bank, the customer service, dealer financing, receivables management and legal teams all work with Doxis. Today, employees could no longer imagine life without the digital cross-area processes and 360° view of information the ECM platform provides. The bank is working closely with SER to implement its own solution ideas on the extendible Doxis platform in the future.

In our case study, you learn

How Doxis expedites & enhances retail banking processes & quality
How digital financing processes benefit the entire bank
Which DMS functions employees enjoy working with the most
How Doxis & SAP integrate seamlessly & ensure an end-to-end flow of information