Customer Story: Grohe
International ECM & SAP archive
Globally connected thanks to ECM
As one of the world's leading manufacturers of sanitary fixtures, Grohe must make up-to-date customer orders, product information and production documents available across all international locations. The company does this with Doxis and the integrated SAP platform: Employees quickly find the right documents in the ECM system and manage processes efficiently as a result. Today, the entire company benefits from cross-location information management and the extendible Doxis solutions.
In our case study, you learn
- Why Grohe has relied on ECM by SER since 1999 & continues to extend Doxis in line with its needs
- How Grohe rolled out Doxis & SAP worldwide and uses it across all locations
- What added value digital customer & personnel files generate for the service & HR teams
- How the legacy archive was migrated to Doxis with zero downtime
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