Customer Story: Grohe

International ECM & SAP archive

Grohe: International ECM & SAP archive

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Globally connected thanks to ECM

As one of the world's leading manufacturers of sanitary fixtures, Grohe must make up-to-date customer orders, product information and production documents available across all international locations. The company does this with Doxis4 and the integrated SAP platform: Employees quickly find the right documents in the ECM system and manage processes efficiently as a result. Today, the entire company benefits from cross-location information management and the extendible Doxis4 solutions.

In our case study, you learn

  • Why Grohe has relied on ECM by SER since 1999 & continues to extend Doxis4 in line with its needs
  • How Grohe rolled out Doxis4 & SAP worldwide and uses it across all locations
  • What added value digital customer & personnel files generate for the service & HR teams
  • How the legacy archive was migrated to Doxis4 with zero downtime