Customer Story: Raiffeisen Bank International, Poland
Archive migration with zero downtime
Four months from start to finish
Raiffeisen Bank International in Poland faced a huge challenge: It wanted to migrate customer documents and data quickly, securely and compliantly from its legacy archive to a new system — but with zero downtime. Importantly, the customer service team could not be impeded by the lack of access to documents. SER made it possible: In just four months, the archive was migrated in the background while operations continued as normal.
In our case study, you learn
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Why Raiffeisen Bank International in Poland had to phase out its legacy archive
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How the bank migrated to Doxis quickly & securely
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How employees were able to use the new Doxis archive with minimal training
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Why Raiffeisen Bank in Poland uses SER to pursue its ongoing digital transformation strategy