„Introducing InvoiceMaster for tourism invoices with a purchase order reference enabled us to reduce staff numbers by around 40% and freight costs by around 57%.”


Company | DER Touristik |
Area of application | Automated inbound invoice processing and archiving. |
Industry | Tourism |
Employees | 6277 worldwide (in 2013) |
Turnover | €4.6 billion (in 2013) |
Headquarters | Frankfurt am Main |
Integration | SAP |
Project scope | Invoices worldwide |
Brief Project Description
Initial situation
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Following the introduction in 1999 of an electronic archive for the audit-proof retention of invoices to relieve the burden on the paper archive, in 2005 the German travel agency DER wanted to optimise its invoice processing. Prior to automation, invoices without a purchase order reference went around the company with the rest of the internal post before being approved and entered in the SAP system manually. Tourism invoices with a purchase order reference were sent by freight to Galway in Ireland, where they were entered in SAP manually. Clarification processes were laborious and based on email or internal post. |
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