Landschaftsverband Westfalen-Lippe
Company Landschaftsverband Westfalen-Lippe
Area of application Electronic records, archiving, auditing and KTQ handbook.
Industry Regional authority
Employees 16,000
Headquarters Münster
Project scope Nine LWL hospitals in Westphalia

Brief Project Description

Initial situation

The new hospital manual was to provide employees at all LWL hospitals with access to electronic versions of all the documents required for their work at a central location. These included not just process descriptions but also auxiliary documents such as forms, templates for business correspondence, etc. In addition, the QM officers were to receive assistance with creating, publishing and updating the QM manuals. The time required to prepare for regular KTQ recertification was also to be minimised.

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