Without the end-to-end digitization of our processes, we could not provide our citizens the versatile offerings they expect.

Dirk Hilbert, Mayor of the City of Dresden

ECM for eGovernment

Modern government

Complete official tasks efficiently & in high quality by working with paperless & quality-assured processes 

Online citizen services

Develop citizen-friendly & efficient electronic government services with SER’s eGovernment solutions

The eGovernment specialists

Take advantage of our 20+ years of eGovernment expertise and solutions to digitize your workflows & processes

It was clear from the start that we should follow the lead of the industrial sector and its optimizations in manufacturing to enhance our own processes.

Jürgen Becker, Deputy Chairman of the Board, City of Cologne Municipal Drainage Operations


Structured eGovernment operations

Build the components of an organizational concept for electronic administrations with Doxis4: Records management, case management, collaboration & special procedures

Higher cross-government efficiency

Take advantage of Doxis4 solution packages for horizontal functions such as HR, contract management or invoice processing and inbound mail processing

Optimized case processing

Digitally handle official tasks such as records management and case processing, joint underwriting, selections, etc. with Doxis4 eGovernment solutions

Meet compliance standards

Utilize secure email systems and audit-proof scanning and archiving in accordance with laws and regulations.

Working with electronic records reduces monotonous search and filing work and optimizes workflows.

Stefanie Ahlhorn, eGovernment Coordinator for the City of Göttingen

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These governments and municipalities have decided to work with Doxis4


A wide range of interfaces to connect Doxis4 with other systems and special solutions, such as CMIS, XAIP, X-DOMEA, COM/.net API, Java API, webDAV or even SharePoint, SAP


Simultaneous use for separate applications (tenants), e.g. if other agencies get involved or within an institution to separate, e.g., HR services of other areas

Selection & archiving

Store on, e.g., audit-proof media such as EMC Centera, NetApp or Doxis4 SafeLock; operation of OAIS-compliant long-term archives via selection interfaces


Integration of electronic signatures to maintain long-term preservation of evidentiary value, encrypted archiving and long-term storage according to OAIS and other official administration guidelines

Learn more about Doxis4 at work:

City utility launches digital case processing

Read Customer Story

The City of Bielefeld speeds up project management and processes

Read Customer Story

The City of Göttingen relies on modern case management with eRecords

Read Customer Story

Public hospitals streamline QM with Doxis4

Read Customer Story

Something had to change for LWL. The rising demands of documentation and case management were too high for the team in the long term.

Jürgen Werner, DMS Project Lead, Landschaftsverband Westfalen-Lippe


How can we help you?

Find out how Doxis4 can help you to reach your goals.

Want to know more about the possibilities of Doxis4 in eGovernment? We will be happy to present our eGovernment solutions to you personally – in a live demo or directly at your company. We look forward to hearing from you!


How can we help you?

+49 (0) 30 498582-0

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