SER achieves SOC 2 Type 2 certification for its Doxis Cloud Services

(June 14, 2022 - Bonn) SER, a leading global vendor of intelligent content automation solutions, announces it has successfully achieved Service Organization Control (SOC 2) Type 2 certification for its Doxis Cloud Services. This additional SOC 2 certification highlights once again SER’s commitment to fulfilling industry-leading standards for the management of company data in the cloud.

“Our SOC 2 certification — first Type 1 and now also Type 2 — is further compelling evidence of the complete effectiveness of the controls and processes we have put in place to offer our customers the highest standards of data protection, privacy, processing integrity, availability and security in the cloud. We are delighted to add this new certification to our portfolio,” says Dr. Gregor Joeris, CTO of SER.

Security & compliance in accordance with global standards

Customers of SER who use Doxis Cloud Services can be safe in the knowledge that SER takes all steps necessary to protect their information and processes in the cloud. In 2020, SER had already comprehensively documented the controls in effect on a specified date for safeguarding the security and availability of Doxis Cloud Services, resulting in successful SOC 2 Type 1 certification through CyberGuard Compliance LLP.

Proven security — SOC 2 Type 2

The next step was to achieve SOC 2 Type 2 certification, for which SER was required to undergo a full audit of its controls: the Doxis Cloud Services passed the real-world test with flying colors and zero deviations. This Type 2 certification is assurance that SER’s controls are suitably designed and implemented, and that the company consistently and verifiably complies with the relevant guidelines and processes.

Enhanced cloud services with continual innovations

“This latest SOC 2 certification further highlights the strength of our cloud services not only in theory, but also in practice,” says CEO Dr. John Bates. He continues: “We will continually optimize and extend our cloud portfolio in 2022 on this basis. Our goal is to offer our customers even greater flexibility and intelligent content automation, and enable them to go to market even faster. We have some exciting innovations lined up for this year.”

More information about the SOC 2 certification of Doxis Cloud Services is available here.

About SOC 2

System Organization Controls (SOC) reports provide recognized standards for voluntary, independent audit of services such as cloud services. SOC 2 reports assess the internal controls of service providers with a focus on compliance and operations to ensure the trust service principles: security, availability, processing integrity, confidentiality and privacy. Independent auditors such as CyberGuard Compliance prepare transparent, impactful audit reports as compliance certification to meet the highest security standards, defined by the American Institute of Certified Public Accountants (AICPA).

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Mrs. Silvia Kunze-Kirschner
Email: silvia.kunze-kirschner@ser.de
Phone: +49 40 27891-443

About the SER Group

SER is a leader and pioneer of the enterprise content management (ECM) and content services market. SER’s AI-powered Doxis Intelligent Content Automation platform and its solution suites for business-critical processes automate content understanding across enterprise ecosystems. Acclaimed by market analysts, SER’s cutting-edge solutions make daily work easier for more than five million users. With over 35 years of experience, SER’s dedicated team works from 22 locations around the globe.

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