• SER positioned as one of the top five ‘Technology Leaders’ in the global CSP market
• High marks for customer impact and technology excellence

The SPARK Matrix™ analyzes vendors of the content services market based on their customer impact and technology excellence. In naming SER a Leader, Preshit Parab, Analyst of Quadrant Knowledge Solutions says, “SER Group offers Doxis Intelligent Content Automation, a unified content services platform that combines ECM and BPM benefits to deliver data compliance, secure information management, and collaboration. The company delivers strong customer value propositions through its key technology differentiators including intelligent content automation, business integrations, integrated solution suites, content understanding, and low-code design tools.”

Parab adds: “With its cloud-native, scalable platform, unified and integrated content service capabilities, and strong expertise in offering ECM services, SER Group has received strong ratings across the parameters of technology excellence and customer impact and has been positioned amongst the leaders in the SPARK Matrix: Content Service Platform, 2022.”

Dr. John Bates, CEO of SER, comments, “We are thrilled to be named a Leader of the CSP market by the analysts at Quadrant Knowledge. The market demand for content services that offer both AI and automation has risen dramatically over the past years. With Doxis Intelligent Content Automation, we provide customers a level of content understanding and workflow automation that no other vendor in the matrix delivers.”

The 2022 report gives a detailed analysis of CSP global market dynamics, major trends, vendor landscape, and competitive positioning. It also provides a competitive analysis and ranking of the leading technology vendors, including strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position. Read the full report for free here.

About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments. For more available research, please visit https://quadrant-solutions.com/market-research/