Innovation & Technology

Salesforce & Doxis: Customer service’s dynamic duo

If there’s one thing that every good business knows, it’s to never keep customers waiting. That’s why many companies choose to use CRM systems like Salesforce to help their sales teams respond faster to inquiries. Where Doxis comes in? It enables both the front and back offices to work together seamlessly.

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Bärbel Heuser-Roth

 Innovation & Technology

Chief Tech Talk: "RPA is the machinist and BPM the engineer"

Looking to automate repetitive and time-consuming jobs? More and more companies see robotic process automation as the great white hope — but it has its limitations. In this Chief Tech Talk, CTO Gregor Joeris talks about where RPA is worth the investment and when business process management is the better option.

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