EnglishBPM in 5 steps
What is the life cycle of the BPM process?
1. Design: It all starts with mapping out your process. What’s working, what’s not — and what the ideal version should look like. Define the key steps, roles, and resources needed to make it happen.
2. Model: Next, bring your process to life visually. Use BPM software to create models or diagrams that show how tasks and interactions flow from start to finish.
3. Execute: Time to put your plan into action. Integrate your new process models into your existing systems — and make sure your team is properly trained before rolling anything out.
4. Monitor: Keep a close eye on how things are running. Track KPIs, use dashboards, and spot any issues early so you can act before they become bigger problems.
5. Optimize: Take what you’ve learned and make it better. Use the data and insights you’ve gathered to fine-tune your processes and keep improving over time.
Good to know: The BPM life cycle is continuous. In modern-day workplaces, processes must continually adapt to new technologies and requirements — meaning BPM itself is also on an infinite loop.
Use cases for business process management
Services
BPM helps create a better customer experience. By automating and standardizing routine processes, your team has more time to focus on what matters most — supporting customers. With a BPM system, you can manage inbound tickets more efficiently, respond to inquiries faster and keep satisfaction levels high.
Accounting
Automate your invoice processing, payment processes and other finance processes with BPM. Automate the invoice workflow or generate automatic reports. Automation minimizes errors and increases compliance.
Human resource management
Hiring, onboarding, training, reviewing — all prime examples of optimizable processes. Standardized, digital workflows make it easier to manage employee data and reduce manual admin tasks. The resulting shorter lines of communication are key to strengthening employee retention.
Supply chain management
In logistics, BPM works by streamlining order, production, and shipping processes for maximum efficiency. Lean management empowers companies to manage their inventories with just-in-time deliveries and under optimal conditions.
Quality management
BPM is used in quality management to safeguard compliance with quality standards in business processes. The outcome: better processes for monitoring products or services. Errors and bottlenecks are detected faster than ever.
Compliance
Transparent compliance with regulatory requirements is easy with BPM. The system generates audit trails, documents changes in document processes, provides users with early risk warnings, and much more.
Why business process management?
Business process management (BPM) takes digital transformation to the next level. Today’s businesses must adapt quickly and processes need to follow. Sticking to outdated ways slows everything down.
Modern BPM tools are built to be simple, fast and flexible so they can handle any task or challenge.
With Doxis BPM, you unlock more than efficiency. You gain automation, speed and the space for your teams to focus on real innovation.
Ready to see what’s possible?
What is the role of an ECM system in BPM?
End-to-end process optimization with Doxis as a BPM solution
With Doxis as your BPM software, you can automate and manage wide-ranging business processes, from the digital inbox to purchase-to-pay to case management, supported by AI. Doxis organizes all of the digital tasks that make up your processes. It also looks at information in its overall context, enabling you to see how projects are progressing at all times. Typically, you will model your processes in Doxis exactly how you need them — for instance, by adding verification steps to your standardized invoice process.
The core functions of Doxis:
- Centrally managed business processes: Dashboards display information to employees on their own tasks and current activities. Reports and other colleagues’ activities can also be accessed from here.
- Instant workflow overview: Visualized workflows show next steps at a glance and help with decision-making.
- Flexible task planning: Use task lists to plan ad hoc workflows in Doxis, and stay productive and adaptable in any situation.
- Always up to date: The activity feed displays the newest activities in the workflow. Employees see who created, viewed, edited, opened, approved, or commented on which content and when.
- Maintain agility: While standardized processes are vital for optimizing processes long term, it’s equally as important to stay agile. Adaptive case management enables you to adapt standardized business processes to ensure you flexibly fulfill requirements while maintaining compliance throughout.
Rely on BPM for scalable, flexible and efficient business processes
BPM gives you the structure to coordinate processes transparently, stay compliant and remain flexible as things change. Over time, it helps you create a setup where your processes don’t just run, they add real value, without losing sight of your customers’ needs.
With BPM tools like Doxis, you’re set up for long-term success and ready to handle whatever comes next — with processes that are smart, agile, and built to evolve.
Want to see how it works in action? Get in touch for a demo.
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