Customer Story: DEVK
Process-centric insurance management
Expedited claims processing
The number one strategic target of DEVK is first-class customer service. This is only possible with fast and transparent application, policy and damage-claim processing. That's why the insurer uses Doxis to manage tasks and documents across multiple locations and departments — even in the integrated customer portal.
In our case study, you learn
-
Why expedited insurance processes are of strategic importance for DEVK
-
How the insurer achieves this goal using the Doxis ECM platform
-
Across which divisions DEVK deploys Doxis to decentrally manage documents & tasks
-
How to ensure a successful customer dialog via Doxis & the customer portal