Customer Story: Helvetia Versicherungen

Digital transformation with ECM

Goal: Digital insurance

Modern customer interaction calls for end-to-end digital solutions. The Swiss insurance group, Helvetia, pursues its company-wide digitalization strategy using the Doxis ECM platform. The result: All up-to-date information on policyholders and claims is available at any location day or night, enabling employees to respond to inquiries faster than ever.

In our case study, you learn

  • Why Helvetia uses company-wide ECM for its digital transformation
  • How automated workflows optimally distribute mail & tasks
  • How digital customer files in service benefit the insurance provider
  • How Helvetia collaborates across locations & languages with Doxis