Modern customer interaction calls for end-to-end digital solutions. The Swiss insurance group, Helvetia, pursues its company-wide digitalization strategy using the Doxis ECM platform. The result: All up-to-date information on policyholders and claims is available at any location day or night, enabling employees to respond to inquiries faster than ever.
In our case study, you learn
Why Helvetia uses company-wide ECM for its digital transformation
How automated workflows optimally distribute mail & tasks
How digital customer files in service benefit the insurance provider
How Helvetia collaborates across locations & languages with Doxis