Customer Story: Sunrise Communications

Company-wide information management

Customer service benefits

Sunrise Communications AG is the largest private telecommunications provider in Switzerland. Serving millions of customers generates 30,000 documents every single day. Finding the right information from this mass and responding quickly to customer inquiries regarding contracts and invoices is essential — and easy, with Doxis. Sunrises uses the ECM platform company-wide and improves collaboration across all sites.

In our case study, you learn

  • How customer service at Sunrise has improved thanks to Doxis
  • How Sunrise uses ECM for multilingual collaboration
  • How the company demonstrably fulfills compliance requirements
  • Why the IT team at Sunrise particularly enjoys working with the Doxis ECM platform

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