Worry-free

Managed services from SER

Tailored

Create your personalized support package

Trusted

Benefit from maintenance & administration service from your vendor

Available

We're on hand to assist you around the clock

It’s all about what you need

Managed services mean less work for you.

Need us to handle the administration of Doxis4 for you? No problem! Take time to focus on your core business while we take care of delivering and administrating your Doxis4 solutions. Our experts pick out the perfect Doxis4 services for your requirements — giving you fast access to the right solutions and saving valuable time for your employees. Let your needs decide how you want to use our managed services.

Doxis4 service packages

All SER customers benefit from our Basic service package. Additional service modules are available as part of the Plus and Premium packages.

System support

We administrate your Doxis4 solutions, perform regular checks and report back to you.

Availability

Extend the standard support hours in line with your needs: from weekend standby to 24/7 support.

Response time

Need our support, fast? Choose from response times between 2 and 8 hours — whatever works best for you.

Your satisfaction counts!

Need a support package tailored entirely to your requirements? I'll be happy to help.

Tim.Grosse-Kreul@ser.de

We'll take care of it!

Whether you opt for first-, second- or third-level support: The SERviceDesk is here to help.
Questions? Feel free to contact me.

Richard.Haselhoffer@ser.de

Discover Doxis4

Contact us! We are happy to answer your questions about Doxis4 enterprise content management. Would you like to experience Doxis4 firsthand? We would be pleased to give you a live demonstration.