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Managed SERvices

Tailored

Create your personalized support package

Trusted

Maintenance & administration directly from your vendor

Available

We're on hand to assist you around the clock

Your requirements decide

Need us to handle the administration of Doxis4 for you? No problem! Take time to focus on your core business while we take care of delivering and administrating your Doxis4 solutions. Our experts pick out the perfect Doxis4 services for your requirements — giving you fast access to the right solutions and saving valuable time for your employees. Let your needs decide how you want to use our Managed SERvices.

Choose from our flexible Managed SERvices offerings

System services 

We administrate, for example, your Doxis4 solutions, perform regular checks & updates and report back to you, also with recommendations for improvements.

Support services

You can reach us at any time, even with 24/7 support. Guaranteed response times of up to two hours ensure the performance of your system.

Mentoring services

How can you independently ensure that your Doxis4 system is running smoothly? Our Doxis4 experts will support your admin team to ensure they are ready.

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Henning Grobe
Service Manager

Your satisfaction is our number one goal!

Do you want a customized support package? Then contact me and we’ll discuss your options!

henning.grobe@ser.de

Richard Haselhoffer
Manager SERviceDesk

We’ve got your back

Whether 1st, 2nd or 3rd-level support – the SERviceDesk is here to support you!
If you have any questions, please contact me.

Richard.Haselhoffer@ser.de

How can we help you further?

Do you want to learn more about how we support you in using Doxis4 and in which areas you can use ECM? We will be happy to present Doxis4 to you personally – in a live demo or directly at your company. We look forward to hearing from you.

Let’s find out how you can meet your goals with Doxis4.

How can we help you?

+49 (0) 30 498582-0

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