In the 2021 report, Gartner takes the developments of the content collaboration tool (CCT) market over the last few years into account. It recommends that application leaders responsible for the digital workplace “rationalize content collaboration tools by reviewing the capabilities of existing new work hubs, workstream collaboration platforms and content services platforms used by the organization.”

SER Group CTO Dr. Gregor Joeris comments, “The market has matured quickly over the past few years, and integrated CCTs have become more relevant than stand-alone content collaboration platforms or enterprise file sync and share technologies. Moreover, we see content collaboration as a key requirement of new work hubs and an essential component of a modern content services platform.”

“We’ve seen an increased demand from new and existing customers for content collaboration solutions,” says Sven Oliver Behrendt, CEO of the SER Group, “We believe that our collaboration tool, the Doxis4® iRoom®, is ideally suited to meet the needs of new work hubs. Our customers benefit from the fact that Doxis4 unites content, process and cognitive services with collaboration on a single platform. It intelligently supports our customers with the content services they need today and in the future.”

From our perspective, the Market Guide helps digital workplace leaders to understand the CCT product landscape and relevant capabilities. All 22 vendors listed in the Market Guide, which come from different backgrounds, e.g. content services, enterprise file, sync and share, offer CCTs that support employees in creating, collaborating on and managing content. These tools are crucial for remote and hybrid work scenarios and content-centric use cases. As content collaboration scenarios can involve internal as well as external users, e.g. customers, suppliers, partners, etc., the represented tools are capable of ensuring secure and compliant collaboration within and outside of organizations.

You can learn more about content collaboration with the Doxis4® iRoom® here.

*Market Guide for Content Collaboration Tools, Marko Sillanpaa, Lane Severson, Michael Woodbridge, 3 August 2021.

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