Customer Story: Lapp Kabel Relies on Solution for Customer Orders

AFI Order Optimally Connects Incoming Customer Orders with SAP ERP

One does not just become a leading provider. In addition to innovative and high-quality products, customer service also has to be outstanding. For this reason, Lapp, a premium provider of cables, conductors and cable accessories, has decided to record its customer orders within two hours for further processing. In order to meet this ambitious goal, stable and high-performance software support is required. Apart from SAP ERP, AFI Order is deployed for the processing of customer orders.

In our case study you will learn

  • How an SAP upgrade and simultaneous system changeover are possible
  • More about connecting all input channels
  • How maximum transparency is ensured
  • More about the planned global rollout

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