Customer Story: Delvag

Digital insurance processes with ECM

Almost there! In a few minutes you'll receive an email from us with your access link.

Measurable efficiency gains in claims handling

Expedited claims processing, fewer errors — and no need for extra staff: The Lufthansa insurance provider Delvag meets these goals with Doxis4. The ECM platform not only streamlines claims management by up to 10% — it also creates the basis for future digital services that will drive up customer satisfaction further.

In our case study, you learn

How cross-disciplinary processes translate into efficiency gains for the insurer
How end-to-end process compliance enhances quality at Delvag
How employees are involved from the outset & why they particularly enjoy working with Doxis4
Why the ECM platform creates the basis for more digital customer services